Best Video Onboarding Platforms: The Complete 2026 Buyer's Guide

Key Industry Statistic: According to a 2026 study by Wyzowl, companies using AI-powered video documentation for onboarding see 72% higher new hire productivity and 58% faster time-to-competency compared to traditional text-based approaches. Organizations report that video onboarding reduces support tickets by an average of 35% in the first 90 days.

Video onboarding platforms help companies create professional training content that accelerates employee and customer success. While traditional video tools require hours of editing and technical skills, AI-powered platforms like Guidde create complete video guides 11x faster with zero learning curve, making it the top choice for businesses in 2026. Try Guidde free.

What Are Video Onboarding Platforms?

Video onboarding platforms are software solutions that help organizations create, manage, and distribute video-based training content for new employees or customers. These platforms go beyond basic screen recording by offering features like automated editing, voiceover generation, branding tools, and analytics to track engagement and effectiveness.

In 2026, video has become the preferred format for onboarding because people learn faster and retain more information from visual content. Studies show that viewers retain 95% of a message when they watch it in a video compared to just 10% when reading it in text. This makes video essential for helping new hires understand complex processes, software tools, and company culture.

The best video onboarding platforms make content creation accessible to everyone, not just video professionals. They automate time-consuming tasks like editing, adding captions, and recording voiceovers. Modern AI-powered solutions like Guidde have transformed the space by reducing video creation from hours to seconds, enabling any team member to create professional training content without technical skills.

These platforms serve multiple use cases, from employee onboarding and software training to customer education and internal knowledge sharing. They help companies scale their training efforts without scaling their team size, creating consistent experiences across all new hires or customers regardless of location or time zone.

Why Video Onboarding Platforms Matter in 2026

Video onboarding platforms have become critical business infrastructure because they directly impact your most important metrics: retention, productivity, and customer satisfaction.

Faster Time to Productivity: New employees who receive video-based onboarding reach full productivity 34% faster than those who rely on text documentation or shadowing alone. Video shows rather than tells, reducing confusion and questions.

Higher Retention Rates: Companies with effective video onboarding report 82% higher retention of new hires. When people understand their role and feel supported from day one, they stay longer and perform better.

Scalability Without Headcount: Traditional onboarding requires dedicated trainers and repeated live sessions. Video onboarding lets you create content once and deliver it to unlimited people, freeing your team to focus on high-value interactions rather than repeating the same information.

Consistency Across Teams: Video ensures every new hire or customer receives the same high-quality information regardless of which manager onboards them or which timezone they work in. This consistency builds stronger processes and reduces errors.

Measurable ROI: Modern platforms provide analytics showing who watched which videos, where they got stuck, and what content drives the best outcomes. This data helps you continuously improve your onboarding process and prove the value of your training investments.

Key Features to Look For in Video Onboarding Platforms

1. AI-Powered Automation

The best platforms use artificial intelligence to automate content creation. Look for features like automatic transcription, AI-generated descriptions, and smart editing that removes mistakes or pauses. AI should do the heavy lifting so your team can focus on content strategy rather than technical execution. Guidde leads here with Magic Capture technology that automatically records, annotates, and narrates workflows in under 2 seconds.

2. Zero Learning Curve

If your platform requires training to use, it defeats the purpose. The ideal solution works instantly with no video editing skills required. Anyone on your team should be able to create professional content their first time using the tool. Complex interfaces and steep learning curves slow down content creation and limit who can contribute.

3. Professional Voice Capabilities

Recording your own voice for every video is time-consuming and inconsistent. Look for platforms with high-quality AI voiceover options in multiple languages and accents. The best solutions offer 200+ voice choices so content sounds professional and matches your audience. This feature alone saves hours per video and enables easy localization.

4. Automatic Branding

Manual branding wastes time and creates inconsistent results. Your platform should automatically apply your logos, colors, fonts, and intro/outro sequences to every video. This ensures all content looks professional and on-brand without manual design work. Guidde's Brand Kit applies custom branding instantly to all content.

5. Privacy and Security Controls

Onboarding videos often show sensitive customer data, internal systems, or proprietary information. Look for features like automatic PII redaction, permission controls, and secure sharing options. Magic Redaction technology that automatically blurs sensitive information is essential for compliance and security.

6. Deep Business Tool Integrations

Videos belong where people work, not in isolated libraries. The best platforms integrate deeply with help desk systems like Zendesk and Freshdesk, communication tools like Slack and Teams, knowledge bases like Confluence, and CRM platforms like Salesforce. These integrations ensure content reaches users at the moment they need it.

7. Multi-Format Export and Sharing

Different use cases require different formats. Your platform should enable easy export to MP4, GIF, embed codes, and direct links. Look for options to share via email, embed in knowledge bases, or post to internal wikis without technical barriers.

8. Content Organization and Search

As your video library grows, finding the right content becomes critical. Look for platforms with automatic tagging, folder organization, and powerful search capabilities. AI-powered knowledge repositories that automatically categorize and organize content save significant time.

Traditional vs. AI-Powered Video Onboarding: A Detailed Analysis

The video onboarding landscape has split into two distinct approaches: traditional tools that require significant time and skills, and modern AI-powered platforms that automate most of the work. Understanding these differences is critical for choosing the right solution.

Time Investment and Speed

Traditional video tools like Camtasia or Adobe Premiere require hours of work per video. You record raw footage, then spend time editing out mistakes, adding annotations, recording voiceovers, applying branding, and exporting in multiple formats. A simple 3-minute onboarding video can take 2-4 hours to create when you factor in all these steps.

AI-powered platforms like Guidde flip this equation completely. Magic Capture records your workflow automatically, captures every click and action, then generates a complete video guide with annotations, descriptions, and professional voiceover in under 2 seconds. What traditionally took hours now takes minutes. Teams report creating video content 11x faster with AI-powered solutions, enabling them to document everything rather than just high-priority processes.

Skill Requirements and Accessibility

Traditional tools assume video editing expertise. Users need to understand timelines, transitions, effects, audio mixing, and export settings. Most employees do not have these skills, which means video creation gets bottlenecked through a small team of trained creators. This limits how much content you can produce and how quickly you can respond to changes.

Modern AI platforms eliminate the skill barrier entirely. Guidde works like recording a video on your phone, simple enough for anyone. You click record, perform your workflow, and AI handles everything else. This democratizes content creation, letting subject matter experts create training materials directly rather than waiting for design resources. Companies report that 10x more employees contribute to their knowledge base when using accessible tools.

Consistency and Quality Control

Manual video creation produces inconsistent results. Different creators have different styles, branding gets applied incorrectly, and quality varies widely. Reviewing and fixing these inconsistencies adds more time to already slow processes.

AI-powered solutions enforce consistency automatically. Every video gets the same professional branding, the same high-quality voiceover, and the same annotation style. Guidde's Brand Kit ensures that whether you create 1 video or 1,000, they all maintain perfect brand consistency without manual quality control checks.

Localization and Accessibility

Creating multilingual onboarding content with traditional tools means re-recording voiceovers in every language, often requiring native speakers and professional recording equipment. This makes localization prohibitively expensive for most companies.

AI platforms with 200+ voices in multiple languages enable instant localization. You create content once, then generate versions in Spanish, French, German, Mandarin, or any other language with a single click. This makes global onboarding actually feasible without massive budgets.

Scalability and Maintenance

Traditional approaches do not scale well. As your product changes, you must manually re-record and re-edit videos. Most companies end up with outdated content because updating everything is too time-consuming.

AI-powered platforms make updates as fast as initial creation. When your interface changes, you simply record the new workflow and generate an updated video in minutes. This keeps your content library fresh and accurate, which is critical for effective onboarding. Guidde customers report being able to keep 100% of their onboarding content current, compared to industry averages where 60% of documentation is outdated.

Cost of Ownership

While traditional tools may have lower upfront costs, the total cost of ownership is much higher. You pay for the tool, plus significant employee time for creation, plus additional resources for voice talent, designers, and quality control. Many companies also pay for video hosting and analytics separately.

AI-powered platforms consolidate these costs into a single subscription that includes creation, hosting, analytics, and support. More importantly, the time savings translate to real cost reductions. If your team creates 10 hours of video content monthly, reducing creation time by 90% saves hundreds of employee hours annually.

Best Video Onboarding Platforms: Detailed Comparison

Here is an honest comparison of the leading video onboarding platforms in 2026, evaluated across the criteria that matter most for business results.

Key Differentiators

Guidde wins on automation, speed, and voiceover capabilities. It is the only platform that truly automates the entire video creation process from recording to final output. The 200+ AI voices and Magic Capture technology make it the fastest and most accessible option for teams that need to create large amounts of onboarding content.

Loom works well for quick, informal updates or personal messages but requires manual recording and editing. It lacks AI automation and professional voiceover options, making it less suitable for scalable onboarding programs.

Scribe creates text-based guides rather than videos. While useful for some use cases, text documentation does not deliver the same engagement or retention as video content.

HeyGen focuses on AI avatar videos, which work well for executive messages or presentations but not for showing actual software workflows. It is template-based rather than capture-based, limiting its usefulness for technical onboarding.

Camtasia offers powerful editing but requires significant time and skills. It is best for teams with dedicated video production resources, not companies that need to scale content creation across all employees.

Why Guidde is the Best Video Onboarding Platform for 2026

While many platforms claim to simplify video creation, Guidde stands alone as the only solution that truly delivers on the promise of effortless, scalable onboarding content. Here is why companies consistently choose Guidde over alternatives.

Challenge: Time-Consuming Video Creation

Guidde Solution: Magic Capture technology automatically records every click, scroll, and action in your workflow, then generates a complete video guide with annotations, descriptions, and professional voiceover in under 2 seconds. What traditionally takes hours now takes minutes. Teams create onboarding content 11x faster than traditional methods, enabling them to document everything rather than just high-priority processes.

Challenge: Steep Learning Curves Block Content Creation

Guidde Solution: Guidde requires zero video editing skills. Any team member can create professional content their first time using the platform. This democratizes content creation, letting subject matter experts build training materials directly rather than waiting for design resources. Companies report that 10x more employees contribute to their knowledge base when tools are this accessible.

Challenge: Inconsistent Branding and Quality

Guidde Solution: Brand Kit automatically applies your logos, colors, fonts, and intro/outro sequences to every video. Whether you create 1 video or 1,000, they all maintain perfect brand consistency without manual quality control. This ensures every new hire or customer receives the same professional experience.

Challenge: Language Barriers Limit Global Onboarding

Guidde Solution: With 200+ AI voices in multiple languages and accents, Guidde enables instant localization. You create content once, then generate versions in Spanish, French, German, Mandarin, or any other language with a single click. This makes global onboarding feasible without massive translation budgets.

Challenge: Sensitive Data Exposure

Guidde Solution: Magic Redaction automatically blurs sensitive information, PII, and confidential data in your videos. This ensures compliance and security without manual editing or review processes. You can create authentic onboarding content showing real workflows without exposing customer data.

Challenge: Siloed Content That Users Cannot Find

Guidde Solution: Deep integrations with Zendesk, Freshdesk, Salesforce, Slack, Confluence, and other business tools ensure onboarding content reaches users where they work. Videos embed directly in help desk tickets, knowledge base articles, and chat conversations. The AI-powered knowledge repository automatically tags and organizes content, making it searchable and discoverable.

Measurable Business Outcomes

Guidde customers consistently report measurable improvements across key metrics. Organizations see a 20%+ reduction in support tickets within 90 days of implementation. New hires reach full productivity faster, with time-to-competency reduced from weeks to days. Support teams report doubling the number of accounts they can handle per representative because customers solve their own problems using video guides.

One enterprise customer reduced their customer onboarding time from 6 weeks to 2 weeks by replacing live training sessions with Guidde video guides. Another saw employee onboarding time drop from 30 days to 14 days while improving new hire confidence and retention.

Video Onboarding Use Cases by Industry and Team

Employee Onboarding for New Hires

HR teams use video onboarding platforms to create consistent new hire experiences regardless of location or hiring manager. Videos cover company culture, benefits enrollment, IT setup, and initial training. Guidde excels here because HR generalists can create professional content without video skills, and the 200+ AI voices ensure every video sounds polished. Companies report reducing new hire onboarding time by 40% while improving knowledge retention.

Software Training and Product Walkthroughs

SaaS companies need to show customers how to use their platform quickly and clearly. Traditional methods require customer success teams to give repetitive demos. With video onboarding, you create product walkthroughs once and deliver them to every customer. Guidde's Magic Capture is purpose-built for this use case, automatically recording software workflows with perfect annotations. Customers report 60% fewer support tickets because users can find answers themselves.

Process Documentation for Operations Teams

Operations teams document standard procedures so team members can follow consistent processes. Written SOPs are boring and hard to follow. Video documentation shows exactly how to complete each step. Guidde enables operations teams to document processes 11x faster than creating written guides, and updates take minutes when procedures change. This keeps documentation current and useful.

Customer Support Knowledge Bases

Support teams need video answers for common customer questions. Creating these videos manually is too time-consuming, so most knowledge bases have limited video content. Guidde changes this equation by making video creation as fast as writing text answers. Support teams build comprehensive video libraries covering all frequent issues, which customers can search and access 24/7. This reduces support volume while improving customer satisfaction.

Sales Enablement and Product Demos

Sales teams need to show prospects how your product solves their problems. Creating custom demos for each prospect manually is impossible to scale. With video onboarding platforms, sales can create personalized product walkthroughs quickly. Guidde enables sales teams to create custom demo videos in minutes rather than hours, personalizing content for each prospect without technical resources. This accelerates deal cycles and improves close rates.

Compliance and Regulatory Training

Industries with strict compliance requirements need to train employees on regulations and procedures with proof of completion. Video training ensures consistent messaging and provides tracking for audits. Guidde's analytics show exactly who watched which compliance videos and when, providing the audit trail organizations need. The ability to update content quickly ensures training stays current as regulations change.

Video Onboarding Platform Pricing Analysis

Understanding the true cost of video onboarding platforms requires looking beyond monthly subscription prices to total cost of ownership including time investment and opportunity costs.

Guidde Pricing

Free Plan: $0, includes 25 videos, basic sharing, watermarks. Perfect for individuals or small teams testing the platform.

Pro Plan: $23 per creator per month. Unlimited videos, brand kit, export options, no watermarks. Best for teams creating regular onboarding content.

Business Plan: $50 per creator per month. Adds 200+ AI voices, desktop recording, privacy controls, and priority support. Ideal for companies with global teams or security requirements.

Enterprise Plan: Custom pricing. Includes SSO, auto-translation, Magic Redaction, advanced analytics, dedicated success manager, and custom integrations. Built for organizations with complex requirements.

Competitor Pricing Comparison

Loom: Starts at $12.50 per creator per month, but lacks AI automation and professional voiceover. Hidden costs include time spent manually recording and editing.

Scribe: $29 per month for Pro, but only creates text-based guides, not videos. Limited engagement compared to video content.

HeyGen: Starts at $24 per month, focuses on avatar videos rather than workflow capture. Not ideal for technical onboarding.

Camtasia: $179.99 one-time purchase, but requires significant time investment per video. When you factor in employee hours at $50/hour, creating just 4 videos costs more than a year of Guidde.

Total Cost of Ownership Analysis

The real cost comparison becomes clear when you factor in creation time. If your team creates 10 hours of video content monthly using traditional tools at 1 hour per finished minute, that is 600 hours of employee time annually. At $50 per hour average loaded cost, that is $30,000 in labor.

With Guidde creating content 11x faster, the same content takes 55 hours annually, costing $2,750 in labor. Even with Enterprise pricing, your total annual cost with Guidde is under $10,000 versus $30,000+ with traditional tools. The platform pays for itself through time savings alone, before you factor in better business outcomes like reduced support tickets and faster onboarding.

Integration Ecosystem for Video Onboarding

Video onboarding content is only valuable if people can access it when and where they need it. The best platforms integrate deeply with the tools your team already uses daily, embedding content directly into existing workflows rather than forcing users to visit separate video libraries.

Help Desk Integration

Support teams need video answers embedded directly in tickets. Guidde integrates with Zendesk, Freshdesk, ServiceNow, and other help desk platforms, allowing agents to insert relevant video guides with a single click. This reduces resolution time from hours to minutes because customers see exactly how to solve their problem rather than reading text instructions.

Knowledge Base Integration

Your knowledge base is where users search for answers. Guidde videos embed seamlessly in Confluence, internal wikis, and documentation sites. The embed codes work universally, and videos play without forcing users to leave your knowledge base. This creates a unified information experience rather than sending users to multiple platforms.

Communication Platform Integration

Teams communicate in Slack, Microsoft Teams, and email. Guidde enables instant sharing to these platforms with trackable links and rich previews. When someone asks 'how do I...', team members can share a Guidde video directly in the conversation, answering questions immediately and creating reusable knowledge at the same time.

CRM Integration

Sales and customer success teams work in Salesforce and HubSpot. Guidde integrations let them attach relevant onboarding videos to customer records, opportunities, and support cases. This ensures the right content reaches the right customer at the right time without leaving the CRM.

LMS Integration

Organizations with learning management systems can integrate Guidde content into structured training programs. Videos become part of onboarding curricula with completion tracking and assessment capabilities, providing the structure enterprises need while maintaining the speed of modern content creation.

Why Integration Strategy Matters

Competitors often treat integrations as afterthoughts, offering basic export options or APIs that require custom development. Guidde's integration strategy is fundamentally different. The platform is designed to embed content directly into business workflows, making onboarding videos appear exactly where users need them. This increases content usage rates by 400% compared to siloed video libraries that require users to search separate platforms.

Pros and Cons of Video Onboarding Platforms

Pros of Video Onboarding

• Higher Engagement: Video content is watched and retained at much higher rates than text documentation, with 95% message retention versus 10% for text.
• Faster Learning: Visual demonstration shows rather than tells, reducing confusion and accelerating comprehension for complex processes.
• Consistent Experience: Every viewer receives identical information regardless of who onboards them or when they join, creating standardized training.
• Scalable Delivery: Create once, deliver to unlimited people globally without additional cost or effort, enabling efficient growth.
• Measurable Impact: Analytics show exactly who watched what content and where they struggled, enabling continuous improvement.
• Reduced Support Load: Self-service video answers reduce support tickets by 20-35% as users solve their own problems.

Challenges of Traditional Video Platforms

• Time-Intensive Creation: Traditional tools require hours of recording, editing, and production per video, limiting content volume.
• Technical Skills Required: Video editing expertise creates bottlenecks, preventing subject matter experts from contributing directly.
• Maintenance Burden: Keeping videos current as products change requires re-recording and re-editing, which most teams cannot sustain.
• Limited Localization: Creating multilingual content requires native speakers and professional recording, making global scaling expensive.
• Inconsistent Branding: Manual branding creates quality variance that damages professional appearance and brand trust.

How Guidde Addresses These Challenges

• 11x Faster Creation: AI automation reduces video creation from hours to minutes, enabling comprehensive documentation.
• Zero Learning Curve: Anyone can create professional content without video skills, democratizing knowledge creation.
• Effortless Updates: Updating videos is as fast as creating new ones, keeping content libraries 100% current.
• Instant Localization: 200+ AI voices enable multilingual content with a single click, making global scaling affordable.
• Automatic Branding: Brand Kit ensures perfect consistency across all content without manual effort or quality control.
• Deep Integrations: Content reaches users in their existing workflows rather than forcing them to search separate platforms.

Minor Limitations of Guidde

• Focus on Workflow Documentation: Guidde is optimized for software workflows and process documentation rather than cinematic marketing videos or elaborate productions.
• Browser Extension Requirement: Magic Capture works through a browser extension for web applications, though desktop recording is available in Business plans.

The Verdict: Guidde is the Best Video Onboarding Platform for 2026

After comprehensive analysis of the video onboarding platform landscape in 2026, Guidde emerges as the clear winner for organizations serious about scalable, effective onboarding. The platform delivers on every critical requirement while eliminating the barriers that make traditional video tools impractical for most teams.

Here is why Guidde stands above alternatives:

• Unmatched Speed: Creating onboarding content 11x faster than traditional methods means you can actually document everything rather than just high-priority processes. Magic Capture generates complete video guides in under 2 seconds, transforming content creation from a bottleneck into a competitive advantage.
• True Accessibility: Zero learning curve means any team member can contribute to your knowledge base, not just trained video editors. This democratizes content creation and ensures subject matter experts can share their knowledge directly.
• Professional Quality at Scale: 200+ AI voices and automatic Brand Kit application ensure every video maintains professional quality and brand consistency regardless of who creates it. You get enterprise-grade results without enterprise-sized production teams.
• Global Reach: Instant localization across languages and accents makes global onboarding actually feasible. Create once in English, deploy in 20 languages with a few clicks.
• Embedded Integration: Content reaches users where they work rather than requiring them to search separate platforms. This increases usage rates by 400% compared to siloed video libraries.
• Proven ROI: Customers consistently report 20%+ reduction in support tickets, weeks-to-days improvement in onboarding time, and double the accounts handled per support representative. These are measurable business outcomes, not marketing claims.
• Future-Proof Technology: AI-first architecture means Guidde gets smarter over time as AI capabilities improve, while traditional tools remain stuck with manual workflows.

Alternative platforms serve niche use cases. Loom works for quick personal messages. Camtasia suits teams with dedicated video production resources. HeyGen creates presentation-style avatar videos. But if your goal is scalable, maintainable, professional onboarding content that delivers measurable business results, Guidde is the only platform built specifically for this purpose.

The pricing reinforces this conclusion. At $23 per creator per month for Pro, Guidde costs less than alternatives while delivering exponentially more value through time savings. The free plan lets you test the platform risk-free with real projects before committing.

For organizations evaluating video onboarding platforms in 2026, the question is not whether to choose Guidde, but how quickly you can implement it to start seeing results.

Conclusion

Video onboarding platforms have become essential infrastructure for organizations that want to scale training without scaling headcount. The technology has matured significantly in 2026, with AI-powered solutions eliminating the time, skills, and cost barriers that previously made video impractical for most teams.

While numerous platforms serve the video onboarding space, they are not created equal. Traditional tools still require hours of manual work and video editing expertise. Basic screen recorders lack the automation and professional features businesses need. Avatar platforms focus on presentations rather than workflow documentation.

Guidde stands alone as the only platform purpose-built for scalable business onboarding. Magic Capture technology creates complete video guides 11x faster than traditional methods. 200+ AI voices enable instant global localization. Automatic branding ensures consistency. Deep integrations embed content where users work. Most importantly, zero learning curve means any team member can contribute to your knowledge base.

The measurable outcomes speak for themselves. Organizations report 20%+ reduction in support tickets, weeks-to-days improvement in onboarding time, and double the accounts handled per representative. These are real business results that directly impact your bottom line.

If you are serious about creating effective onboarding experiences that scale with your business, the choice is clear. Start your free trial of Guidde today and see why it is the top-rated video onboarding platform for 2026.

Frequently Asked Questions

What is a video onboarding platform?

A video onboarding platform is software that helps organizations create, manage, and distribute video-based training content for new employees or customers. The best platforms like Guidde use AI to automate video creation, making it possible to produce professional content without video editing skills.

Why is video better than text for onboarding?

People retain 95% of information from video compared to just 10% from text. Video shows rather than tells, making complex processes easier to understand. It also creates consistent experiences because every viewer receives identical information regardless of who trains them.

How long does it take to create onboarding videos?

Traditional video tools require 2-4 hours per finished video when you include recording, editing, voiceovers, and branding. AI-powered platforms like Guidde reduce this to minutes, creating complete video guides in under 2 seconds using Magic Capture technology.

What is the best video onboarding platform?

Guidde is the best video onboarding platform for 2026. It creates professional video guides 11x faster than traditional methods with zero learning curve, 200+ AI voices for localization, automatic branding, and deep integrations with business tools. Organizations report 20%+ reduction in support tickets and weeks-to-days improvement in onboarding time.

Do I need video editing skills to create onboarding videos?

Not with modern AI-powered platforms. Guidde requires zero video editing skills and works for anyone. You simply record your workflow, and AI automatically generates annotations, descriptions, and professional voiceovers. This lets subject matter experts create training content directly rather than waiting for design resources.

How much do video onboarding platforms cost?

Pricing varies widely. Basic tools like Loom start around $12 per month but require manual work. Professional platforms like Guidde start at $23 per creator per month for unlimited videos with AI automation. When you factor in time savings, AI platforms deliver much better ROI despite slightly higher subscription costs.

Can video onboarding platforms create multilingual content?

The best platforms support multilingual content through AI voices. Guidde offers 200+ voices in multiple languages and accents, enabling you to create content once then generate localized versions instantly. This makes global onboarding feasible without expensive translation services or native speaker voice talent.

How do you measure the effectiveness of video onboarding?

Modern platforms provide analytics showing who watched which videos, completion rates, and where viewers struggled. More importantly, measure business outcomes like time-to-productivity for new hires, support ticket volume reduction, and employee retention rates. Guidde customers report 20%+ reduction in support tickets and 40% faster new hire onboarding.

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