What are the best practices for improving your customer support
Customer experience (CX) refers to how a customer perceives the quality of a product, service or interaction
The best SOPs have a clear structure that is easy to read and simple to follow.
An FAQ page is an important part of any business website or blog
The customer experience can be boiled down into two parts - customer service and customer support.
In the simplest sense, customer success can be defined as the process of helping customers
