Choose a plan

Choose the plan that’s right for your team and or your customers.

Basic

$0 Forever
Get Started

On-app video library for small teams

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Unlimited users
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Up to 3 spaces
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Up to 50 videos or 500 minutes in total
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Auto tagging
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Auto slicing
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Advanced video editing 

Pro 👑

Best value
$16 Per user per month
30-Days Free Trial

On-app knowledge hub for your team & your customers

Everything in Basic, plus:

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Unlimited external users
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Unlimited spaces
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Up to 500 minutes of video per user 
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Up to 3 applications per customer
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Last-7-days Analytics

Enterprise

Let’s chat
Contact Sales

Enterprise video enablement

Everything in Pro, plus:

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Unlimited videos
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Unlimited applications per customer
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SSO (Okta*, Azure AD)
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24/7 support
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99% uptime SLA
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Dedicated CSM
*Coming soon

Compare plans

See all features and compare plans

Basic
Pro 👑
Enterprise

Fundamentals

Users

Unlimited

Unlimited

Unlimited

Native in-app recording
Video playbooks

50 playbooks or 500 minutes in total
(the higher of the two)

500 minutes per user 

Unlimited

In-transcript search
Auto tagging
Auto transcript
Auto slicing
Advanced video editing
Spaces

Up to 3

Unlimited

Unlimited

Custom branding
Contract length

-

Annual
(save up to 16%)
or Monthly

Annual

Applications

Internal

Unlimited

Unlimited

Unlimited

Customer/Partner Apps

Up o 3

Unlimited

Integrations

Slack
Zoom
MS Teams
Chrome
Google Drive
MS Edge
MS OneDrive
Google authentication
SSO  (Okta, Azure AD)

Analytics

Insights


Last 7 days

Last 30 days

Activity feed


Last 7 days

Last 30 days

Insights email digest

Support

24/7 support
Shared Slack channel
Dedicated CSM
99% uptime SLA

Frequently Asked Questions

How does Guidde pricing work?

Guidde plans are charged per user. If you are on Guidde Basic plan, you can add unlimited users for free but will be limited in the number or videos you can create. If you are on a paid Guidde plan you will be charged annually per each user. 

What does the free plan include? Is it forever?

Guidde’s free plan includes all the fundamental features you need to fully leverage the power of borderless knowledge. And yes, it is and will remain free forever! 

What happens when I hit the Basic plan limits?

Our basic plan has a limit of videos or minutes per user. To record more videos, you will need to delete either videos or upgrade to our Pro plan. Also you’ll still have access to 50 of your team's most recent playbooks.

Payment methods

We bill annually. We currently accept debit and credit payments,  but can accept alternative payment methods for Enterprise plans. We charge per user.

What if there are two teams in my organization using Guidde

That’s not a problem at all. We grant access to anyone who has the same email address ending email@organizaton.name.

Support

You may find answers in our documentation center for  a lot of application and usage related questions, but if you still need help feel free to shoot us an email.