Before implementing Guidde, Novidea was looking for a way to facilitate knowledge sharing among their teams and deliver valuable content to customers. It was a priority to bridge the gap between subject matter experts and both internal and external audiences.
The goal was to create a better communication channel between product experts and internal and external audiences.
Especially for external audiences, Novidea required a quick, easy, and secure way to share content with analytics capabilities. Previous processes heavily relied on written documentation, proving time-consuming and less engaging. Creating how-to videos using other common video editing tools required multiple participants and extended timeframes.
The guidde Solution
Novidea turned to Guidde as a transformative solution, introducing video-based training for both internal knowledge sharing and external customer education. The multimedia approach significantly improved comprehension and engagement among users.
After evaluating other options, Novidea chose Guidde due to its combination of video and document capabilities and its ease of use in generating videos.
Guidde's search functionality streamlined knowledge sharing within the organization, allowing users to easily find relevant videos when and where they needed them.
The partnership with Guidde yielded remarkable outcomes for Novidea. The adoption of video-based training enhanced engagement and comprehension levels. Guidde's search functionality revolutionized internal knowledge transfer, fostering consistency and efficiency.
Ayelet Gazit, the Head of Knowledge Management at Novidea, praised Guidde's "text to voice" feature for enhancing inclusivity and user-friendliness.
Most notably, Guidde drastically reduced content creation time, enabling Novidea to efficiently scale their knowledge creation process.