All Blogs

Building the Future of Digital Adoption

We're announcing a $15 million extension to our Series A funding

Yoav Einav
February 17, 2025
min read
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Moran Altarac
July 4, 2023
8
min read

Ticket Deflection: Effective Strategies to Minimize Support Tickets in 2023

Empower customers, reduce support tickets, and enhance the experience with ticket deflection strategies in 2023

Tech
Moran Altarac
June 8, 2023
5
min read

Enhancing Support Processes: Leveraging Customer Feedback and Data Analysis

Discover how to enhance support processes by leveraging customer feedback and data analysis.

Expert Insights
Dan Sahar
June 8, 2023
6
min read

Driving Success with KPIs: Measuring Ticket Volume, Response Time, and Customer Satisfaction

Maximize your customer support performance with key performance indicators (KPIs).

Expert Insights
Dan Sahar
June 8, 2023
10
min read

Strategies for managing and reducing support ticket backlog

Discover effective strategies for managing and reducing support ticket backlog.

Growth
Moran Altarac
June 8, 2023
5
min read

Best practices for managing a support team, including hiring, training, and performance management

Discover the top strategies and techniques for effectively managing a support team.

Digital Adoption
Peleg Samson
June 7, 2023
5
min read

Tools and Software for Customer Support Automation: A Comprehensive Guide

Discover the top strategies and techniques for effectively managing a support team.

Digital Adoption