A McKinsey report paints a clear picture: companies with stellar documentation enjoy a 50% productivity boost. That's not just a number.
The boost translates to happier employees who spend less time wrestling with paperwork so they can focus on being creative. And for businesses, it means smoother operations, fewer errors, and a competitive edge in today's fast-paced market.
» Capture your processes with the best automated video creation tools
Why Is AI Crucial for Improving Employee Support?
AI delves into multimedia, shaping how we manage and document information. It's a base for many tools, tackling tasks like generating content, editing images, and collecting insights from data.
Machine learning and natural language processing now accurately automate payroll organization and performance reports, freeing employees to focus on other non-repetitive tasks.
Instead of manually sorting each document, you can let an AI-powered tool do it while preventing typos and duplicates. They even analyze data in real-time, finding patterns in employee performance and customer behavior to drive better decisions and service.
Roadsurfer—a UK campervan company—used AI to create individualized employee documentation successfully. It included interactive tests, scorecards, exercises, and automated reminders to streamline onboarding.
» Explore the benefits of transferring technical documentation into video format
How To Implement Documentation Builders
AI takes the hassle out of onboarding—no more mountains of paperwork or one-size-fits-all training. You can use it to greet new hires, customize their experience, and deliver or translate resources into multiple languages.
» Unlock ways to improve employee training engagement
Benefits of AI Documentation Builders
AI doesn't just automate tasks. It analyzes data to simplify processes, save money, and make better decisions. Its powerful search and analysis tools unlock hidden insights, leading to a more innovative and efficient workplace.
Guidde uses AI to capture live tasks you perform. It builds a storyline with contextual descriptions, automatically broken down into manageable steps. Post-processing is automated, too. Boxes, arrows, and focus areas are already completed in the screen grabs.
The Privacy Balancing Act
AI can boost employee support, but there are also security concerns. Without a comprehensive US privacy law like the EU's General Data Protection Regulation, your company must juggle state laws like California's Consumer Privacy Act and Virginia's Consumer Data Protection Act.
You can try several actions to protect employee privacy:
- Train employees: Educate them on using AI systems responsibly and securely. Equip everyone, especially those handling sensitive information.
- Implement policies: Limit data sharing and establish clear compliance protocols.
- Vet all AI programs: Ensure they comply with relevant regulations. You should avoid systems that potentially violate privacy by sharing or retaining data indefinitely. Review outputs to prevent disclosing unauthorized information.
» Discover the role of interactive videos in employee onboarding
Ace Employee Support for Company Success
Get ready for more ingenious ways to support your employees. As AI gets sharper, future tools will seamlessly create docs, analyze data, and manage workflows. Guidde is at the forefront of AI documentation. It pushes the boundaries of what's possible by building step-by-step guides and capturing every nuance of your processes.
