What is Scribe Documentation Software?
Scribe is a process documentation tool that automatically captures screenshots and generates step-by-step guides as you perform tasks in your browser or desktop applications. The platform uses browser extensions to record your clicks and actions, then automatically creates written instructions with annotated screenshots.
Scribe has gained popularity for simplifying the creation of standard operating procedures (SOPs) and how-to guides. Instead of manually taking screenshots and writing instructions, users simply perform the workflow once while Scribe records, and the tool generates a shareable guide automatically.
However, as documentation needs have evolved in 2026, many organizations are discovering that screenshot-only guides have significant limitations. Modern users prefer video content, which research shows delivers 67% higher engagement rates than static screenshots. Teams are also seeking advanced features like AI voiceover, automatic translations, and video-based documentation that Scribe does not provide.
This has led to a growing search for Scribe alternatives and competitors that offer more comprehensive documentation capabilities. AI-powered platforms like Guidde have emerged to fill this gap, offering video documentation, professional narration, and advanced automation that transforms how teams create and consume process knowledge.
Why Finding the Right Documentation Software Matters
Choosing the right documentation platform has a direct impact on operational efficiency, customer satisfaction, and team productivity. The wrong tool creates bottlenecks, while the right platform accelerates knowledge transfer across your organization.
Time Savings: Modern AI-powered documentation tools can reduce content creation time by up to 90%. What traditionally took hours now takes minutes, freeing teams to focus on strategic work rather than repetitive documentation tasks.
Adoption and Engagement: Documentation format significantly affects whether people actually use your guides. Video content drives 67% higher engagement than screenshots alone, meaning your documentation actually gets consumed rather than ignored.
Support Ticket Reduction: Organizations with effective video documentation report 20-25% fewer support tickets. When users can see and hear exactly how to complete tasks, they resolve issues independently rather than contacting support.
Scalability: As teams grow globally, documentation needs to scale across languages, time zones, and departments. Tools with automatic translation and centralized knowledge repositories enable this scaling without proportionally increasing documentation resources.
Cost Efficiency: The total cost of documentation includes creation time, maintenance, and the opportunity cost of poor adoption. AI-powered platforms deliver better ROI by reducing all three cost factors simultaneously.
Key Features to Evaluate in Scribe Alternatives
When comparing Scribe to competitors, assess these critical capabilities to ensure you select the right platform for your documentation needs:
1. Content Format: Screenshot vs. Video
Scribe creates screenshot-based guides with text instructions. While useful for simple workflows, screenshots lack the engagement and clarity of video. Video documentation shows users exactly what to do, including mouse movements, typing, and UI interactions that screenshots cannot capture. Guidde specializes in AI-generated video documentation, creating professional tutorials 11x faster than manual methods.
2. AI-Powered Voiceover and Narration
Scribe offers text-based instructions only. Competitors like Guidde provide AI-generated voiceover in 200+ voices and multiple languages, allowing users to create professional narrated tutorials without recording their own voice. This eliminates the need for voice acting skills and speeds up production dramatically.
3. Capture Capabilities
Scribe captures browser and desktop workflows through extensions. Leading alternatives like Guidde offer Magic Capture technology that records not just clicks but also typing, scrolling, and complex interactions, then automatically generates professional video storylines with zero manual editing required.
4. Branding and Customization
Professional documentation requires consistent branding. While Scribe offers basic customization on paid plans, Guidde's Brand Kit automatically applies your logos, colors, and fonts to every video, ensuring brand consistency without manual work on each guide.
5. Privacy and Redaction
Documenting workflows often involves sensitive data. Scribe offers manual and assisted redaction on paid plans. Guidde provides Magic Redaction that automatically blurs PII, PHI, and sensitive information during capture, eliminating privacy risks before they occur.
6. Integration Ecosystem
Documentation only delivers value when it reaches users where they work. Evaluate deep integrations with help desks (Zendesk, Freshdesk, ServiceNow), knowledge bases (Confluence, SharePoint), CRMs (Salesforce, HubSpot), and communication tools (Slack, Microsoft Teams). Guidde's integration strategy embeds documentation directly in business workflows rather than forcing users to search separate platforms.
7. Multi-Language Support
Global teams need documentation in multiple languages. Scribe offers translation on Enterprise plans only. Guidde provides automatic translation into 50+ languages with localized AI voiceover, enabling one-time creation with global distribution.
8. Analytics and Insights
Understanding how teams use documentation drives continuous improvement. Look for platforms offering view analytics, completion rates, search insights, and content performance metrics to identify knowledge gaps and optimize your library.
Traditional Screenshot Documentation vs. AI-Powered Video Documentation: A Detailed Analysis
The documentation landscape has evolved significantly in 2026, with AI-powered video platforms demonstrating clear advantages over traditional screenshot-only tools like Scribe.
Time and Efficiency
Traditional screenshot tools require manual processes: capture screenshots, edit them, add annotations, write instructions, format the guide, and publish. While Scribe automates screenshot capture, users still spend significant time editing and organizing content.
AI-powered video platforms like Guidde reduce this to seconds. Magic Capture records your workflow once, then AI automatically generates the complete video with professional narration, captions, highlights, and storyline. What takes 30-60 minutes with screenshot tools takes under 2 minutes with Guidde. Organizations report 11x faster content creation compared to traditional methods.
Content Quality and Engagement
Screenshot guides show static images with text instructions. Users must interpret what happened between frames, often missing critical nuances like where to click, what to type, or how interfaces respond to actions.
Video documentation captures the complete workflow including mouse movements, typing, scrolling, and system responses. Research shows video content drives 67% higher engagement rates and significantly better comprehension than screenshots. Guidde's AI voiceover adds professional narration in the viewer's preferred language, creating a guided learning experience rather than a DIY interpretation of screenshots.
Skill Requirements and Accessibility
Screenshot tools require understanding of documentation best practices, annotation techniques, and clear writing. Quality varies dramatically based on the creator's communication skills.
AI-powered platforms democratize documentation creation. Guidde's AI generates professional scripts, selects optimal voiceover pacing, and creates consistent formatting automatically. Subject matter experts can create professional content without video editing skills, writing expertise, or design knowledge. This is why Guidde is often called 'videos for dummies' – anyone can create professional results.
Maintenance and Updates
When software changes, screenshot guides require recapturing affected screens, re-editing annotations, rewriting instructions, and republishing. For frequently updated applications, this becomes a perpetual bottleneck.
With Guidde, updating documentation means re-recording the affected workflow and letting AI regenerate the video. Organizations report reducing documentation update time from hours to minutes, keeping guides current with rapidly evolving software without dedicated documentation teams.
Scalability Across Languages and Regions
Screenshot tools require manual translation of text instructions for each language, then reformatting guides to accommodate different text lengths. Supporting 10 languages means creating and maintaining 10 separate guide versions.
Guidde's automatic translation and localized AI voiceover enable one-time creation with instant multi-language distribution. Create once in English, and Guidde automatically generates versions in 50+ languages with native-sounding voiceover. Global organizations reduce documentation costs by 80% while improving consistency across regions.
Cost and ROI
While screenshot tools may appear cheaper upfront, total cost of ownership includes creation time, maintenance burden, poor adoption due to limited engagement, and higher support costs from ineffective documentation.
AI-powered video platforms deliver superior ROI through faster creation (11x), better adoption (67% higher engagement), measurable support reduction (20%+ fewer tickets), and dramatically lower maintenance costs. Guidde customers report ROI within the first month of deployment.
Best Scribe Competitors: Comprehensive Feature Comparison
Here is a detailed comparison of the top Scribe alternatives in 2026, evaluated across the features that matter most for process documentation:
| Feature |
Guidde |
Scribe |
Tango |
Loom |
Snagit |
| Content Format |
AI Video + Screenshots |
Screenshots only |
Screenshots only |
Manual video recording |
Screenshots + basic video |
| AI Voiceover |
200+ voices, 50+ languages |
Not available |
Not available |
Manual recording only |
Not available |
| Automatic Content Generation |
Full AI automation |
Basic text generation |
Basic text generation |
Manual creation |
Manual creation |
| Creation Speed |
Under 2 minutes (11x faster) |
5-15 minutes |
5-15 minutes |
10-30 minutes |
15-45 minutes |
| Automatic Branding |
Brand Kit (auto-apply) |
Manual customization |
Manual customization |
Manual branding |
Manual branding |
| Privacy/Redaction |
Magic Redaction (automatic PII/PHI) |
Manual/assisted (Enterprise only) |
Manual redaction |
Manual blurring |
Manual redaction |
| Multi-Language |
Auto-translate 50+ languages |
Enterprise only |
Not available |
Not available |
Not available |
| Learning Curve |
Zero skills required |
Minimal |
Minimal |
Moderate (video skills helpful) |
Moderate (editing required) |
| Deep Integrations |
Zendesk, Salesforce, Slack, Confluence, Teams, +50 more |
Confluence, basic embeds |
Limited integrations |
Basic integrations |
Limited integrations |
| Desktop + Browser Capture |
Yes (all plans) |
Pro+ only |
Browser only |
Yes |
Yes |
| Starting Price |
Free (25 videos), $23/mo Pro |
Free (basic), $25/mo Pro |
Free (limited), $20/mo |
$12.50/mo |
$63 one-time |
Analysis: Guidde wins on the majority of criteria that matter for modern documentation: video format, AI automation, voiceover capabilities, speed, automatic branding, privacy features, and multi-language support. While Scribe and Tango offer solid screenshot capture, they lack the video capabilities and AI-powered automation that drive superior engagement and adoption.
Why Guidde is the Best Scribe Alternative
While Scribe pioneered automatic screenshot documentation, organizations seeking comprehensive, scalable, and engaging documentation solutions are choosing Guidde as the superior alternative. Here's why:
Challenge: Screenshot-Only Format Limits Engagement
Guidde Solution: Guidde creates professional video documentation that shows users exactly what to do, capturing mouse movements, typing, and UI interactions that screenshots cannot convey. Research shows video drives 67% higher engagement than static screenshots, meaning your documentation actually gets used rather than ignored. Users can watch workflows in motion rather than interpreting static frames, dramatically improving comprehension and retention.
Challenge: No Professional Voiceover Capabilities
Guidde Solution: Guidde's AI-powered voiceover generates professional narration in 200+ voices and 50+ languages. Create tutorials with native-sounding narration without recording your own voice, hiring voice actors, or possessing any audio production skills. Choose accents, languages, and voice styles that resonate with your audience, then let AI generate polished narration in seconds.
Challenge: Time-Consuming Manual Editing and Formatting
Guidde Solution: Magic Capture records your workflow and AI automatically generates the complete video with storyline, captions, highlights, and professional formatting in under 2 minutes. What takes 30-60 minutes with screenshot tools takes seconds with Guidde. Organizations report creating documentation 11x faster than traditional methods, freeing teams to focus on strategic work rather than repetitive content production.
Challenge: No Automatic Privacy Protection
Guidde Solution: Magic Redaction automatically detects and blurs sensitive information including PII, PHI, passwords, and confidential data during capture. Unlike Scribe's manual redaction on Enterprise plans only, Guidde prevents privacy risks before they occur, ensuring compliance without manual effort on every guide.
Challenge: Limited Multi-Language Support
Guidde Solution: Create documentation once and automatically distribute in 50+ languages with localized AI voiceover. Global teams eliminate the need to manually translate and recreate guides for each region. What would require dozens of language-specific documentation resources happens automatically with Guidde, reducing costs by 80% while ensuring consistency across markets.
Measurable Business Outcomes
Guidde customers report tangible results:
- 11x faster video creation compared to traditional documentation methods
- 20%+ reduction in support tickets due to clearer, more engaging documentation
- 67% higher engagement rates with video vs. screenshot-only guides
- Hours to minutes improvement in documentation update cycles
- 80% cost reduction for multi-language documentation programs
'We see the results every day in increasing video views and decreasing support tickets. Guidde was a perfect choice for our growth strategy.'
— Motti Elloul, VP Customer Success
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Scribe Alternative Use Cases: When Guidde Excels
Customer Onboarding and Training
SaaS companies need to onboard customers quickly to reduce time-to-value and improve retention. Guidde excels here by enabling customer success teams to create professional onboarding videos in minutes rather than hours. AI voiceover in multiple languages supports global customers, while deep integrations embed tutorials directly in knowledge bases and help centers. Companies report 20%+ reduction in support tickets as customers self-serve using engaging video guides.
Employee Onboarding and Internal Training
HR and L&D teams struggle to create consistent training materials across departments and regions. Guidde transforms this workflow by allowing subject matter experts to capture workflows once, then automatically generate professional training videos with narration. Auto-translation into 50+ languages supports global workforces without creating separate language-specific content. Organizations reduce onboarding time from weeks to days while improving knowledge retention through video-based learning.
Software Implementation and Change Management
Enterprise software migrations require training hundreds or thousands of users on new systems before go-live dates. Guidde accelerates implementation by enabling fast creation of role-specific training videos, then embedding them directly in the new software via integrations. Users access contextual help exactly when and where they need it, reducing resistance to change and accelerating adoption. Update videos in minutes as software evolves, keeping training current without delays.
Standard Operating Procedures (SOPs)
Operations teams need to document processes consistently across locations and shifts. Guidde standardizes SOP creation by providing templates and AI automation that ensure formatting consistency regardless of who creates the content. Video format captures nuances that screenshots miss, reducing errors and improving compliance. Searchable video libraries preserve institutional knowledge even as team members change roles or leave the organization.
Product Demos and Sales Enablement
Sales teams need up-to-date product demos that reflect the latest features without requiring video production resources. Guidde empowers sales enablement by allowing teams to capture product workflows and generate professional demos with branded voiceover in minutes. When new features launch, update demos instantly rather than waiting for design resources. Customize demos for specific industries or use cases by editing AI-generated scripts and voiceover.
Help Desk Knowledge Base Articles
Support teams answer the same questions repeatedly because text-based knowledge bases fail to engage users. Guidde revolutionizes support documentation by creating video tutorials that show users exactly how to resolve common issues. Integration with Zendesk, Freshdesk, and ServiceNow means videos surface directly in ticket workflows and help centers. Support agents create guides as they resolve tickets, building the knowledge base automatically rather than as a separate task.
Pricing Comparison: Guidde vs. Scribe and Competitors
Understanding the total value proposition requires evaluating both upfront pricing and the ROI delivered through time savings, improved adoption, and reduced support costs.
Scribe Pricing (2026)
- Basic (Free): Browser capture only, basic sharing, watermarks, limited customization
- Pro Personal ($25/month): Desktop + browser capture, custom branding, screenshot editing, exports to PDF/HTML/Markdown (1 seat minimum)
- Pro Team ($13/month): All Pro Personal features plus team workspaces, comments, collaboration (5 seat minimum = $65/month minimum)
- Enterprise (Custom): Auto-redaction, SSO, translations, advanced governance (custom quote)
Guidde Pricing (2026)
- Free ($0): 25 videos, basic sharing, watermarks (includes video and AI features)
- Pro ($23/creator/month): Unlimited videos, Brand Kit, export options, advanced editor
- Business ($50/creator/month): AI voices (200+ options), desktop recording, privacy controls, advanced integrations
- Enterprise (Custom): SSO, auto-translation (50+ languages), Magic Redaction, advanced analytics, dedicated support
Value Analysis: Guidde vs. Scribe
Better Features at Comparable Price: At similar price points ($23-25/month), Guidde delivers video documentation with AI voiceover while Scribe offers only screenshots. For teams seeking modern, engaging documentation, Guidde provides dramatically more value at the same cost.
Faster ROI Through Time Savings: Guidde's 11x faster creation speed means a 5-person team saves approximately 20-30 hours per week on documentation tasks. At an average fully-loaded cost of $50/hour, this represents $1,000-1,500 in weekly labor savings, or $4,000-6,000 monthly. The platform pays for itself many times over through productivity gains alone.
Support Cost Reduction: Organizations report 20%+ reduction in support tickets after implementing Guidde. For a support team handling 1,000 tickets monthly at $15 average cost per ticket, this represents $3,000 in monthly savings. Combined with creation time savings, total ROI often exceeds 1000% in the first year.
Multi-Language Cost Advantage: Scribe's translation feature requires Enterprise pricing. Guidde includes automatic translation and localized voiceover on Business plans. For global organizations, this eliminates the need to hire translators or maintain separate language-specific documentation teams, saving tens of thousands annually.
Free Tier Comparison: Guidde's free tier includes video and AI features with 25 videos, while Scribe's free tier offers browser-only screenshot capture. Teams can evaluate Guidde's full value proposition before committing to paid plans.
The Verdict on Value
Guidde delivers superior ROI through faster creation, better engagement, measurable support reduction, and lower total cost of ownership. While Scribe may appear cheaper on paper, the total business value of Guidde's video-first approach makes it the clear winner for organizations serious about documentation that drives results.
Integration Ecosystem: Why It Matters
The best documentation in the world delivers no value if users cannot find it when they need it. Modern documentation platforms must integrate deeply with the tools teams already use rather than forcing users to search separate repositories.
The Integration Gap with Traditional Tools
Scribe and similar screenshot tools offer basic embed capabilities and limited integrations, primarily with Confluence and a few knowledge base platforms. This creates a siloed documentation problem: guides live in separate systems, requiring users to remember to search for them, navigate to external platforms, and context-switch out of their workflows.
Guidde's Deep Integration Strategy
Guidde takes a fundamentally different approach, embedding documentation directly in the flow of work across the business tools teams use daily:
Help Desk Integrations:
- Zendesk: Embed videos directly in ticket responses and knowledge base articles, surface tutorials in the help center, track video views from support metrics
- Freshdesk: Add videos to solutions and canned responses, create searchable video FAQs, measure support deflection
- ServiceNow: Integrate videos into service catalogs and incident resolution workflows, provide contextual help during ticket creation
Knowledge Base Integrations:
- Confluence: Embed Guidde videos directly in wiki pages, create searchable video libraries, maintain single source of truth
- SharePoint: Integrate videos into corporate intranets and team sites, support enterprise search
- Internal Wikis: Embed videos in custom knowledge bases and documentation systems
CRM and Sales Integrations:
- Salesforce: Embed product demos and training videos in opportunity records, provide contextual help during data entry
- HubSpot: Integrate videos into email sequences, landing pages, and customer portals
Communication Platform Integrations:
- Slack: Share videos directly in channels, search video library from Slack, receive notifications
- Microsoft Teams: Embed videos in team channels, integrate with SharePoint, enable search
Why Integration Depth Matters
Guidde's integration strategy means documentation reaches users exactly where they work, eliminating the need to search, reducing time-to-answer, and dramatically improving adoption. Support agents access tutorials while resolving tickets, salespeople embed demos in proposals without leaving their CRM, and employees find training videos without leaving collaboration platforms.
This embedded approach delivers measurable results: organizations report 3-4x higher documentation utilization rates compared to siloed systems that require users to navigate to separate platforms.
Guidde vs. Scribe: Honest Pros and Cons Analysis
Guidde Pros
- Professional video documentation: Creates engaging video content that drives 67% higher engagement than screenshots
- AI-powered automation: Generates complete videos with voiceover, captions, and storyline in under 2 minutes (11x faster)
- 200+ AI voices: Professional narration in 50+ languages without recording your own voice
- Zero learning curve: Anyone can create professional content without video editing or design skills
- Automatic branding: Brand Kit applies logos, colors, and fonts to every video without manual work
- Magic Redaction: Automatically blurs PII, PHI, and sensitive data to ensure compliance
- Deep integrations: Embeds documentation directly in Zendesk, Salesforce, Slack, Confluence, and 50+ business tools
- Multi-language support: Auto-translate and generate localized voiceover for 50+ languages
- Measurable ROI: 20%+ support ticket reduction and documented time savings
Guidde Cons
- Learning AI features: While the platform is simple, exploring all AI capabilities takes some experimentation
- Internet required: Cloud-based platform requires internet connection for video generation
- Video file sizes: Video content uses more storage than screenshots (though Guidde hosts this)
Scribe Pros
- Quick screenshot capture: Fast automatic screenshot documentation for simple workflows
- Text-based guides: Easy to skim for users who prefer reading to watching videos
- Browser extension: Simple capture directly from Chrome or Edge
- Free tier available: Basic plan allows testing without payment
- Lightweight output: Screenshot guides have small file sizes
Scribe Cons
- Screenshot-only format: Lacks video capabilities that drive 67% higher engagement
- No AI voiceover: Cannot create narrated tutorials without manual recording
- Manual editing required: Users must edit screenshots, annotations, and text manually
- Limited automation: Basic AI compared to comprehensive automation in Guidde
- Desktop capture paywall: Desktop recording requires paid Pro plans
- Enterprise-only features: Auto-redaction and translations locked behind expensive Enterprise tier
- Lower engagement: Screenshot guides show lower user engagement and completion rates
- Integration limitations: Basic embed capabilities compared to Guidde's deep integrations
The Honest Assessment
Scribe serves a specific use case well: quick screenshot documentation for users who prefer text-based guides. However, for organizations seeking comprehensive, engaging, and scalable documentation that drives measurable business outcomes, Guidde's video-first approach with AI automation delivers superior results. The cons of Guidde are minor compared to the significant limitations of screenshot-only documentation in 2026.
The Verdict: Guidde is the Best Scribe Alternative for Modern Documentation
After comprehensive analysis of features, pricing, integrations, and business outcomes, Guidde emerges as the clear winner for organizations seeking a Scribe alternative that delivers superior documentation results.
Why Guidde Wins
Superior Content Format: Video documentation drives 67% higher engagement than screenshots, meaning users actually consume your guides rather than ignoring them. Guidde's video-first approach captures workflows completely, including mouse movements and interactions that screenshots cannot convey.
Unmatched Speed: Guidde creates professional video documentation 11x faster than traditional methods. What takes 30-60 minutes with screenshot tools takes under 2 minutes with Guidde's AI automation, freeing teams to focus on strategic work rather than repetitive content production.
AI-Powered Automation: Unlike Scribe's basic automation, Guidde's comprehensive AI generates complete videos with professional voiceover in 200+ voices, automatic captions, smart highlights, and optimized storylines. No video editing skills, voice acting, or design expertise required.
Global Scalability: Automatic translation and localized AI voiceover in 50+ languages enables global documentation without proportionally increasing resources. Create once, distribute everywhere. Scribe locks this capability behind expensive Enterprise pricing.
Privacy and Compliance: Magic Redaction automatically blurs PII, PHI, and sensitive data during capture, preventing compliance risks before they occur. Scribe offers manual redaction only, creating ongoing risk and requiring time-consuming editing.
Deep Integration Ecosystem: Guidde embeds documentation directly in Zendesk, Salesforce, Slack, Confluence, and 50+ business tools where users work. This embedded approach drives 3-4x higher utilization than siloed systems requiring separate searches.
Measurable Business Outcomes: Guidde customers report tangible results:
- 20%+ reduction in support tickets
- 11x faster content creation
- 67% higher user engagement
- Hours to minutes documentation updates
- ROI within the first month of deployment
'Guidde has enabled us to scale our support operations without sacrificing quality. We create step-by-step user guides in less than 10 minutes for sophisticated scenarios. We couldn't be happier!'
— Tomer Ben-Arye, Support Operations Manager
When to Choose Guidde Over Scribe
Choose Guidde if you need:
- Video documentation that drives measurable engagement and adoption
- Professional AI voiceover without recording your own voice
- 11x faster content creation through comprehensive automation
- Multi-language documentation for global teams
- Automatic privacy protection and compliance features
- Deep integrations that embed documentation in business workflows
- Measurable ROI through support reduction and time savings
The Bottom Line
While Scribe offers basic screenshot documentation, modern organizations require video-based, AI-powered solutions that deliver measurable business outcomes. Guidde is the best Scribe alternative for teams serious about documentation that drives adoption, reduces support costs, and scales globally without proportional resource increases.
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Choosing the right documentation platform directly impacts team productivity, customer satisfaction, and operational efficiency. While Scribe pioneered automatic screenshot documentation and serves a specific use case, modern organizations require comprehensive, video-based solutions that deliver measurable business outcomes.
Guidde stands out as the best Scribe alternative for teams seeking documentation that drives real adoption and results. Through AI-powered video creation, professional voiceover in 200+ voices, 11x faster production speed, automatic multi-language support, and deep business integrations, Guidde delivers superior value at comparable pricing.
The measurable outcomes speak for themselves: 20%+ support ticket reduction, 67% higher user engagement, hours to minutes in documentation updates, and ROI within the first month of deployment. Organizations worldwide trust Guidde to capture institutional knowledge, train teams faster, and scale documentation globally without proportional resource increases.
Whether you are documenting customer onboarding, employee training, standard operating procedures, or product demos, Guidde's comprehensive AI automation and video-first approach deliver results that screenshot tools simply cannot match.