Guidde for Salesforce

AI video documentation, delivered where your sellers and service agents work

Every company uses Salesforce differently—with custom fields, objects, and workflows that are unique to your organization and don’t match up with generic training and click-through tutorials. Without the right guidance, those powerful customizations can become counterproductive. 

Guidde automatically turns your Salesforce workflows into short, branded video guides with synchronized text. Delivered contextually inside Sales Cloud, Service Cloud, CPQ, and Console, Guidde helps users get it right the first time, without skipping a beat.

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What’s Holding Your Salesforce Users Back

Slow Onboarding

New reps take weeks to become productive because generic Salesforce training doesn't match your reality.

Support Burden

Tickets pile up with "how do I...?" questions about your specific processes.

Deprecated Training

Every release and configuration change breaks your existing documentation.

Lost Productivity

Users bounce between tools and tabs and make data-entry mistakes due to unclear standards.

When guidance can’t keep up, your Salesforce customizations turn into productivity barriers—not a competitive advantage.

Instantly Capture and Share Video Know-How, Directly Inside Salesforce

Your power users and admins understand the ins and outs of your Salesforce org—but too often that knowledge is trapped in their heads or scattered across decks and docs. Guidde makes it easy to bottle that expertise and deliver it to everyone who needs it, turning individual know-how into repeatable, accessible knowledge.

Create
Turn unique Salesforce processes into ready-to-use video SOPs

Whether it’s updating an opportunity stage, creating a CPQ quote, or handling service entitlements, Guidde lets experts record a workflow once and have it instantly converted into a polished video tutorial with synchronized text.

In just a few minutes, you’ll have created branded, role-specific documentation that would normally take days to build and maintain.

Broadcast
Surface guidance in Salesforce, right at the moment of need

Guidde delivers training exactly where and when it matters. Bite-sized videos—or scrollable page versions for those who prefer reading—pop up inside Salesforce so AEs can log forecasts correctly, support agents use the right macros, and CPQ users avoid costly quote errors.

Instead of chasing down ops teams or digging through PDFs, your employees get contextual help in the flow of work, ensuring every process is done correctly the first time.

40%

faster onboarding

New hires ramp up inside Salesforce by learning directly in the flow of work—contributing pipeline updates, cases, and quotes sooner.

20%

fewer support tickets

Users get the answers they need through self-serve guidance in Salesforce instead of escalating to Sales Ops or Support.

70%

faster content creation

Admins and SMEs can capture a Salesforce workflow once, and Guidde automatically generates polished video + step-by-step text for them.

Better

process adoption

From lead-to-opportunity to CPQ approvals and case resolution, Salesforce workflows are followed consistently the first time and every time.

Read how Guidde helped How Kynection achieve 42% faster resource creation and cut support tickets with AI video.

Enterprise-Ready from Day One

Guidde is SOC 2 Type II certified and supports SSO, role-based access, and global delivery. Whether enabling 10 or 10,000 employees, Guidde helps you stay secure, scalable, and consistent.

Why Teams Running Salesforce Choose Guidde

Guidde AI Digital Adoption (ADAP) vs. Traditional Digital Adoption Platforms (DAPs)

ADAP

Traditional DAPs

Content type

Video SOPs + searchable text

Tooltip-based click tours

Created by

Subject-matter experts, using AI

Centralized enablement teams

Speed

Minutes to create and update

Days or weeks

Delivery

Embedded in NetSuite

Linear, UI-based

Best for

Dynamic ERP workflows

Static click/form-fill tasks

Learning format

Visual and action-based

Prescriptive and passive

AI-driven

Automates capture, updates, and content recommendations

Manual creation and distribution

Benefits For Every Role

IT & Enablement

Cut down “how do I…?” tickets, speed up onboarding, and ensure adoption of new Salesforce features without burdening admin or ops teams.

Finance & CPQ Teams:

Reduce errors in quotes, contracts, and billing flows by guiding users through the correct Salesforce CPQ and Revenue Cloud steps every time.

Customer Service & Support:

Equip agents with instant, contextual know-how on entitlements, macros, and case handling to resolve issues faster and improve CSAT.

Sales & Revenue Operations:

Keep pipeline data clean and opportunity stages accurate with in-flow video guidance, driving better forecasts and revenue visibility.

We’re Not Just for Salesforce

Guidde Broadcast works everywhere you do:

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