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NetSuite drives growth, but consistency is hard to maintain as teams expand. When sales reps can’t easily guide new hires on bundles, pricing, or credit holds—and finance repeats period-close, 3-way match, and FX revaluation steps—efficiency stalls and mistakes are more frequent.
Guidde turns NetSuite expertise into on-demand video guides inside the platform. Experts capture “how we do it here” processes once, and teams self-serve walkthroughs on Sales Order, Item Receipt, Journal Entry, or Saved Search workflows—right in NetSuite, whenever they need it.
NetSuite training falls behind hiring schedules. Know-how is slow to reach new employees. Individuals and departments develop new processes in silos.
NetSuite SMEs become an on-call help desk, walking people through Sales Order approvals, PO receipts, or item adjustments instead of doing their jobs.
Inconsistent handling of tasks like credit checks, RMA processing, or intercompany eliminations results in rework, reporting inconsistencies, and customer issues.
Uncertainty adds minutes to every transaction, creates avoidable exceptions, and forces context-switching to hunt down “the right way”.
The result? Your NetSuite investment becomes a growth constraint instead of a growth enabler.
From SuiteBilling amendments to multi-location transfers and WIP tracking, even complex processes can be documented in just a few minutes, using Guidde’s convenient browser extension.
Guidde Create lets your NetSuite experts record a process once, and AI automatically produces a polished step-by-step video with synced narration and text.
Bite-sized, role-specific video SOPs surface directly in NetSuite, giving employees in-context guidance at the point of work. SDRs see the correct bundle setup on the Sales Order form. AP clerks get a nudge on 3-way match handling when entering a vendor bill.
This eliminates the need to consult SMEs or dig through PDFs, while ensuring every workflow is executed consistently.
faster onboarding
New hires ramp up by learning in NetSuite as they work, contributing sooner.
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fewer support tickets
Users self-serve guidance instead of escalating.
faster training creation
Anyone can document a process in minutes — no video editing skills required.
process adoption
Order-to-Cash, Procure-to-Pay, and Record-to-Report workflows are executed correctly the first time.
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Guidde is SOC 2 Type II certified and supports SSO, role-based access, and global delivery. Whether enabling 10 or 10,000 employees, Guidde helps you stay secure, scalable, and consistent.
Guidde AI Digital Adoption (ADAP) vs. Traditional Digital Adoption Platforms (DAPs)
ADAP
Traditional DAPs
Video SOPs + searchable text
Tooltip-based click tours
Subject-matter experts, using AI
Centralized enablement teams
Minutes to create and update
Days or weeks
Embedded in NetSuite
Linear, UI-based
Dynamic ERP workflows
Static click tasks
Visual and action-based
Prescriptive and passive
Automates capture, updates, and content recommendations
Manual creation and distribution
Reduce support burden, speed adoption, and maximize ROI by embedding guidance directly in NetSuite.
Standardize procurement, inventory, and fulfillment workflows with visual, in-context guidance.
Accelerate month-end close, AP/AR, and reconciliation while ensuring compliance and consistency.
Ensure accurate bundle configuration, contracts, and subscription changes for consistent customer experiences.
Guidde Broadcast works everywhere you do:
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