Ready to create your first Guidde?
$15M fundraise to build the first autonomous video platform for digital adoption. Read more about our journey.
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Point, click, and record using Guidde’s browser or desktop app and automatically turn customer inquiries into a step-by-step walkthrough.
Use our PowerPoint-like editor with easy tools for layouts, annotations, and overlays.
Organize FAQs in Spaces by role or issue type to make them easy to find for agents.
Visualize complex workflows and typing with dynamic video capture, and enhance explanations with AI voiceovers—no recording needed.
Embed Guiddes in Zendesk, Salesforce, and your Help Center. Share across channels like emails, chatbots, and messaging apps.
Scale KBs and training academies with video
Make your Help Center a competitive advantage.
Keep content fresh with automatic updates.
Find answers instantly and reduce MTTR.
Use video guiddes or AI Agents to speed up AHT.
Centralize expertise and clear ticket backlogs fast.
Create video Guiddes in minutes for complex issues.
Deliver clear instructions, not long text replies.
Turn tickets into moments of customer delight.
Provide in-context knowledge for confident agent replies.
Onboard faster with step-by-step Playlists.
Save time with on-demand videos for customers.
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Guidde has been a key enabler—not only by expediting video creation but also by helping us clear backlogs faster. We reduced video production time from four hours to two minutes and cleared 200 knowledge base articles in three weeks—a task that would have taken months.
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Guidde has enabled us to scale support operations while maintaining consistent, accurate information. Guidde’s search functionality improved knowledge sharing by 88%, saving us 15 hours per week, and the text-to-voice feature tripled feature adoption by making training materials more inclusive.
Guidde has significantly streamlined our documentation process and helped improve customer satisfaction. Integrating Guidde videos into our AI chatbot led to a 13% increase in CSAT and a 25% reduction in support calls. Customers now always have up-to-date content.