By Jacob Kaye, Head of L&D, with over 15 years of experience in enterprise software implementation and digital adoption strategies.

83% of organizations report that pricing transparency and scalability are the top deciding factors when choosing documentation and visual communication tools in 2026.

Scribe excels at automated process documentation with a per-user pricing model starting at $23/user/month. Zight (formerly CloudApp) focuses on visual communication with a lower entry price of $9/month but charges add-ons for AI features. Guidde offers a superior alternative by combining best-in-class documentation automation with video capabilities at a more scalable value point.

Choosing between Scribe and Zight isn't just about features; it's about cost efficiency at scale. Scribe can become expensive for large teams needing simple documentation, while Zight's add-on model for AI features can hide true costs. Understanding the nuances prevents budget overruns.

Pricing Landscape 2026

In the evolving landscape of 2026, the battle between process documentation and visual communication has led to distinct pricing strategies. Scribe positions itself as a premium productivity tool for generating standard operating procedures (SOPs), whereas Zight targets quick visual messaging and screen recording. This guide breaks down their pricing structures to reveal the true cost of ownership.

What is Scribe?

Scribe is a process documentation tool that automatically generates step-by-step guides with text and screenshots as you work. It is designed heavily for teams creating SOPs, onboarding materials, and training docs. Its value proposition centers on saving time by automating the 'writing' part of documentation.

What is Zight?

Zight (formerly CloudApp) is a visual communication platform emphasizing screen recording, screenshots, and GIF creation. While it has introduced AI features for transcription and summaries, its core remains asynchronous visual messaging to reduce meetings. Its pricing reflects a utility-based model for individual communicators and teams.

Feature / PlanScribe (Pro Personal)Scribe (Pro Team)Zight (Pro)Zight (Team)
Monthly Price$23 / user$12 / user (min 5 seats)$9.00$8.00 / user (min 2 users)
Free PlanBasic (Browser only)N/ALimited (5 mins rec, 50 items)N/A
AI FeaturesIncluded in ProIncluded in TeamPaid Add-onPaid Add-on
Desktop CaptureIncludedIncludedIncludedIncluded
RedactionSmart RedactionSmart RedactionBasic BlurBasic Blur
Minimum Seats1 User5 Users1 User2 Users

Deep Dive Analysis

Scribe's pricing is straightforward but steeper for individuals, positioning it as a specialized tool for documentation heavy-lifters. Zight appears cheaper initially ($9 vs $23), but this base price is for recording and sharing. Crucially, Zight lists AI automations (summaries, titles, transcriptions) as 'Add-Ons', meaning the functional equivalent to Scribe's automated documentation capabilities will likely push the actual price higher or require separate subscriptions.

  • Choose Scribe if: Your primary goal is creating permanent process documentation, SOPs, and user guides where text and screenshot accuracy is paramount.
  • Choose Zight if: Your team needs a tool primarily for quick ad-hoc communication, bug reporting, and replacing meetings with video messages.

Scribe Pricing

  • Basic: Free (Browser only, branded).
  • Pro Personal: $23/user/month (Desktop capture, edit/redact).
  • Pro Team: Starts at $59/month (includes 5 seats), then $12/seat.
  • Enterprise: Custom pricing for security/SSO.

Zight Pricing

  • Free: $0 (5 min limit, 720p).
  • Pro: $9/month (Unlimited recording, 4K).
  • Team: $8/user/month (min 2 users, admin controls).
  • Enterprise: Custom.
  • Note: AI features like 'Smart Actions' are often add-ons.

Scribe Pros

  • Specialized for documentation.
  • Strong automated text generation.
  • Team plan volume discount ($12/seat).

Scribe Cons

  • Higher entry price for individuals.
  • Video capabilities are secondary.

Zight Pros

  • Low entry cost ($8-9/month).
  • Excellent for quick video messages.
  • Robust screen recording features.

Zight Cons

  • AI automation features are add-ons.
  • Less structured for formal documentation.
  • Free plan has strict item limits.

If you need pure documentation, Scribe offers better value despite the higher sticker price because its AI is built-in. If you need a video messaging tool, Zight is the budget-friendly winner. However, paying for both tools to cover all bases is inefficient.

The Guidde Advantage

Both Scribe and Zight force a trade-off: deep documentation vs. quick video. Guidde eliminates this compromise.

  • Shared Limitation: Scribe lacks robust video editing, while Zight lacks structured documentation automation without add-ons. Neither offers a truly unified platform for AI-generated video and text guides.
  • Workflow Impact: Teams often end up buying both or suffering from fragmented knowledge bases.
  • The Guidde Solution: Guidde is the all-in-one AI platform that automatically turns screen recordings into stunning video guides and step-by-step documentation instantly.
  • Key Differentiators:
    • 11x Faster Creation: Generate video and text guides in seconds.
    • Native AI: AI voiceovers, translations, and editing are core features, not expensive add-ons.
    • Enterprise Ready: scalable features included from the start.

Stop paying double. Try Guidde for free and get the power of both tools in one.

FAQs

What is the best alternative to both platforms?

Guidde is the best alternative as it combines Scribe's documentation power with Zight's video capabilities into a single, AI-driven platform.

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