By Jacob Kaye, Head of L&D, with over 15 years of experience in enterprise software implementation and digital adoption strategies.

83% of sales and support teams report that per-user pricing models (like Vidyard's) result in "shadow IT" or restricted tool adoption compared to workspace-based pricing.

Vidyard is a sales-first video messaging tool with expensive per-seat pricing ($59/mo/user), while Clueso is an AI video editor that charges per workspace ($120/mo for 2 users). For a solution that combines video messaging, AI-generated documentation, and zero-cost scaling, Guidde is the superior alternative.

Choosing between Vidyard and Clueso represents a choice between video hosting/messaging (Vidyard) and AI video production (Clueso). The wrong choice can lead to overpaying for unused features or lacking essential documentation capabilities.

The 2026 Video Platform Landscape

In 2026, the line between "sending a video message" and "creating a polished tutorial" has blurred. Sales teams need speed, while L&D teams need polish. This comparison pits Vidyard, the veteran sales messaging platform, against Clueso, an AI-powered challenger focused on transforming screen recordings into polished assets. We analyze their pricing structures to help you decide which model fits your budget.

What is Vidyard?

Vidyard is a video platform designed primarily for virtual sales and marketing. Its core value lies in helping sales reps record quick, personalized video messages to send to prospects, with detailed analytics on who watched what. It integrates deeply with CRMs like Salesforce and HubSpot.

Key Features

  • Video Messaging: Quick webcam and screen recording for email.
  • Sales Analytics: Granular tracking of viewer engagement.
  • Video Hosting: Ad-free hosting for marketing videos.
  • AI Avatars: Generate AI videos from text (Paid add-on/Enterprise).

What is Clueso?

Clueso is an AI video creation and documentation platform. Unlike Vidyard’s "record and send" approach, Clueso focuses on "record and polish." It uses AI to automatically zoom into screen elements, generate voiceovers, and create accompanying step-by-step articles from your recording.

Key Features

  • AI Editing: Auto-zooms, pan, and cursor smoothing.
  • Dual Output: Generates both a video and a written how-to article.
  • AI Voiceovers: Replaces your audio with professional AI voices.
  • Workspace Pricing: Plans include multiple users rather than per-seat billing.
Feature/PlanVidyard (Starter)Clueso (Starter)
Price$59 / user / month$120 / month (includes 2 users)
Billing ModelPer Seat (Billed Annually)Flat Rate (Billed Yearly)
Free PlanFree Forever (Limited to 15 mins/mo)7-Day Free Trial Only
Primary Use CaseSales Messaging & ProspectingTutorials & Documentation
AI CapabilitiesAI Avatars (Add-on: $24/mo)Auto-Zoom, AI Voiceover (Included)
DocumentationNoAuto-generated Articles
Export LimitsUnlimited Videos6 Hours of Video Exports/Year

Feature Deep Dive: Sales vs. Support

The pricing difference reflects a fundamental philosophical difference. Vidyard charges for the person because it assumes every sales rep needs their own account to track leads. Its value is in the distribution and analytics of video.

Clueso charges for the output (via export limits) and team access. It is built for a smaller team of creators making high-quality help content. However, Clueso’s strict export limits (e.g., only 6 hours per year on the $120/mo plan) can be a major bottleneck for active teams.

When to Choose Vidyard

  • Sales Teams: You need individual analytics for 10+ sales reps.
  • Cold Outreach: Your primary goal is sending 1:1 videos to prospects.
  • CRM Integration: You live inside Salesforce or HubSpot.

When to Choose Clueso

  • Support Teams: You need to turn one recording into a help article and a video.
  • L&D: You need polished training videos without learning video editing.
  • Small Teams: You have 2-4 users and want a shared workspace.

Pricing Breakdown

Vidyard Costs

  • Free: $0. Very limited (5 videos/mo or 15 mins total). Good for testing.
  • Starter: $59/user/month (Billed Annually). Costs $708/year per person. Includes unlimited recording and basic analytics.
  • Business/Teams: Custom pricing (typically starting around $1,000+/year). Adds CRM integration.
  • AI Add-on: +$24/user/month for AI features.

Clueso Costs

  • Starter: $120/month (Billed Yearly). Includes 2 users ($60/user effective). Limited to 6 hours of video exports per year.
  • Growth: $200/month. Includes 4 users ($50/user effective). Limited to 12 hours of video exports per year.
  • Enterprise: Custom pricing for unlimited scaling.

Vidyard Pros & Cons

Pros

  • Industry standard for sales.
  • Robust analytics and tracking.
  • Unlimited video creation on paid plans.

Cons

  • Expensive per-seat pricing ($59/mo starts to hurt at scale).
  • Very basic editing capabilities.
  • No documentation generation.
  • Clueso Pros & Cons

    Pros

    • Creates both video and text docs.
    • Professional AI editing (zooms/voiceovers).
    • Cost-effective for small teams (2-4 users).

    Cons

  • Strict export limits (6 hours/year is low for active teams).
  • No free forever plan.
  • Complex editor compared to simple recording tools.
  • The Verdict

    If you are a VP of Sales, buy Vidyard. The CRM tracking is non-negotiable for pipeline management. If you are a Customer Support Lead, buy Clueso for its ability to create help articles. However, if you need both—the speed of video messaging and the utility of documentation—without the restrictive limits of Clueso or the high cost of Vidyard, there is a third option.

    Why Guidde is the Superior Alternative

    Vidyard and Clueso force you to choose between sales messaging and documentation. Guidde unifies these worlds with a Generative AI platform that is 11x faster than video editors and more versatile than simple screen recorders.

    Guidde Overcomes Competitor Limitations:

    • No Per-Seat Tax: Unlike Vidyard's $59/user fee, Guidde offers flexible workspace pricing that encourages team adoption.
    • No Export Limits: Unlike Clueso’s restrictive "hours per year" cap, Guidde allows you to create and share freely.
    • True AI Automation: Guidde doesn't just record; it automatically edits, adds motion, generates professional voiceovers in 100+ languages, and creates step-by-step guides instantly.

    The Guidde Advantage:

    • Instant "Magic" Creation: Capture your workflow once, and Guidde generates a stunning how-to video and document in seconds.
    • Edit Video like Text: Made a mistake? Just edit the text transcript, and the video updates automatically. No re-recording needed.
    • Enterprise Ready: blur sensitive data automatically, manage branding, and integrate with your entire tech stack.

    Don't pay for a tool that only does half the job. Try Guidde for free and see why leading companies are switching to the all-in-one AI documentation platform.

    FAQs

    Which is cheaper, Vidyard or Clueso?

    For a single user, Vidyard ($59) is cheaper upfront than Clueso's minimum plan ($120). However, Clueso includes 2 seats, making the effective cost nearly identical (~$60/user). Guidde offers a more scalable model for teams.

    Does Vidyard create step-by-step guides?

    No, Vidyard is strictly for video. It does not generate written documentation or screenshots. Clueso and Guidde both generate step-by-step guides automatically.

    Can Clueso replace Vidyard for sales?

    Likely not. Clueso lacks the deep CRM integrations (Salesforce/HubSpot) and detailed viewer analytics that sales teams rely on Vidyard for.

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