How to access tickets on intercom
🎤 How to access tickets features Which features are essential for using tickets effectively and how to request access.
🎤 If you can see this option (or you're still using the old Inbox), you’ll need to migrate your workspace to the Next-Gen Inbox using the button below. This will take you through a simple bot flow and give you access to tickets.
🎤 Important: Once your workspace has fully migrated to the Next-Gen Inbox, you and your teammates cannot revert back to the old Inbox. All of your conversations, teams, Inbox rules, etc. will be carried over to the new Inbox. See what’s changed in the Next-Gen Inbox here.
🎤 Click the button above to start using the Next-Gen Inbox with tickets now. 👆