How to configure web widget on Zendesk

Zendesk - Configuring web widget

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Scott Visagie • Dec 23, 2022

17 steps • 1 minute read

Web Widget includes multiple components that you can turn on or off, or customize.

Go to selectivehardware.zendesk.com

1. Under "Channels" Click "messaging"

Under

2. Click Here

Click Here

3. Click "Edit"

Click

4. Name Your messaging Widget

Name Your messaging Widget

5. Click "Save"

Click

6. Click "Style"

Click

7. Edit position, colors and spacing

Edit position, colors and spacing

8. Add a company logo

9. More optional settings

More optional settings

10. Click "Save"

Click

11. Click "Authentication"

Click

12. Select "Forget history" to allow customers to start fresh conversations (optional)

Select

13. Click "Save"

Click

14. Click "Installation"

Click

15. Click to add Widget to your help centre"

Click to add Widget to your help centre

16. Copy this code to add to your websites

Copy this code to add to your websites

17. Click "Save"

Click

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