How to create a macro on Gorgias

Guidde

Watch on Guidde
 
Scott Visagie • Dec 22, 2022
15 steps • 51 seconds read
 

Create a macro to help Automate your workflow

Go to myshop2022.gorgias.com

1. Open a ticket

Open a ticket

2. Click here

Click here

3. Click Here

Click Here

4. Click "Create new macro"

Click

5. Name your Macro

Name your Macro

6. Click Here to type the reply to client

Click Here to type the reply to client

7. Click here to add Place holders

Click here to add Place holders

8. Insert placeholder

Insert placeholder

9. Click to add any Shopify info

Click to add any Shopify info

10. Click "Add action"

Click

11. Select an action

Select an action

12. Click "Add action" for additional actions

Click

13. Click "Save new macro"

Click

14. Click on your created macro

Click on your created macro

15. Macro as seen in ticket

Macro as seen in ticket
Continue Watching on Guidde