Scribe vs. Tella: Enterprise Readiness Comparison Guide 2026

What is Scribe?

Scribe is an AI-powered workflow documentation platform that automatically captures step-by-step guides as users complete tasks in web, desktop, and mobile applications. Founded in 2019, Scribe has evolved from a simple Chrome extension into an enterprise workflow AI platform trusted by 94% of Fortune 500 companies.

Enterprise Readiness Overview

Scribe has invested heavily in enterprise infrastructure since 2023, positioning itself as 'the standard for centralizing processes' with:

• SOC 2 Type II & HIPAA compliance: Certified for handling sensitive healthcare and financial data
• Automatic data redaction: AI-powered PII/PHI detection and blurring at capture time
• SAML SSO & SCIM provisioning: Enterprise authentication and user lifecycle management
• Role-based access control (RBAC): Creator, Viewer, and Admin roles with granular permissions
• Multi-team governance: Separate workspaces with different sharing policies and access controls
• IP whitelisting & URL whitelabeling: Advanced security controls for regulated industries
• Enterprise search API: Integration with Copilot, Slack bots, and custom AI assistants

Scribe's enterprise tier is designed for organizations that need to document processes at scale while maintaining strict security and compliance standards. The platform reports 35 hours saved per person per month and 98% procedure compliance among enterprise users.

What is Tella?

Tella is a screen recording and video editing platform designed for entrepreneurs, creators, and teams who need to produce professional-quality videos quickly. Unlike traditional screen recorders, Tella emphasizes a 'clips-based' recording approach with AI-powered editing features like automatic silence removal and filler word deletion.

Enterprise Readiness Overview

Tella entered the market in 2021 targeting individual creators and small teams. Its enterprise readiness features are still evolving, with most advanced controls available as custom add-ons rather than standard offerings:

• SSO/SCIM: Available as a custom add-on (pricing undisclosed)
• Team workspaces: Included in Pro tier ($13/user/month) for collaboration
• Custom branding: Available in Premium tier ($19/user/month)
• 4K export & unlimited recording: Standard across paid plans
• Security certifications: Not publicly disclosed (no mention of SOC 2, ISO 27001, or HIPAA)
• Data governance: Limited information on data residency, retention policies, or audit logs
• Education & nonprofit programs: Discounts available for qualifying organizations

Tella excels at ease of use and video quality but lacks the mature enterprise security infrastructure that large organizations require. The platform is best suited for teams prioritizing video production speed over compliance requirements.

Enterprise Readiness Deep Dive

Security Architecture & Compliance

Scribe: Has built a comprehensive security infrastructure that meets the needs of highly regulated industries. The platform holds SOC 2 Type II certification, HIPAA compliance (with Business Associate Agreements), and adheres to CCPA, GDPR, and ISO 27001 standards. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256), with infrastructure hosted in SOC 2-compliant data centers featuring failover and disaster recovery capabilities.

Scribe's automatic PII/PHI redaction is particularly noteworthy—it uses AI to detect and blur sensitive information like credit card numbers, SSNs, and health records at the moment of capture. Admins can enforce organization-wide redaction policies, ensuring compliance without relying on individual user judgment.

Tella: Does not publicly disclose security certifications or compliance frameworks. While the platform likely uses standard encryption practices, the absence of SOC 2, ISO 27001, or HIPAA certifications makes it unsuitable for regulated industries. There's no mention of data residency options, retention policies, or audit trails—critical requirements for enterprise procurement teams.

Winner: Scribe dominates in security and compliance, with mature certifications and proactive data protection features.

Authentication & Identity Management

Scribe: Offers SAML-based SSO integration as a standard Enterprise feature, allowing organizations to authenticate users through identity providers like Okta, Azure AD, and Google Workspace. SCIM provisioning automates user lifecycle management—when employees join or leave, access is provisioned or revoked automatically. This reduces security risks and administrative overhead.

Tella: Lists SSO and SCIM as available 'add-ons' with custom pricing. This means they're not included in standard plans and require separate negotiations. For enterprise buyers accustomed to transparent SSO pricing, this creates procurement friction and budget uncertainty.

Winner: Scribe provides enterprise authentication as a standard, transparent offering rather than a hidden add-on.

Access Control & Permissions

Scribe: Implements granular role-based access control with three tiers: Creators (can build guides), Viewers (read-only access), and Admins (full control). Enterprises can set up multiple teams with different permissions, sharing policies, and content restrictions. Authenticated viewer requirements ensure only approved users can access sensitive documentation.

Tella: Offers basic team workspaces in the Pro plan but lacks sophisticated RBAC. There's no distinction between content creators and viewers, making it difficult to control who can publish videos or modify team settings. This works for small teams but becomes problematic at enterprise scale.

Winner: Scribe's mature RBAC system is essential for large organizations with diverse user needs.

Multi-Team & Department Scalability

Scribe: Supports multiple workspaces within a single enterprise account, allowing different departments (e.g., HR, IT, Sales) to maintain separate content libraries with distinct governance policies. Central admins can monitor activity across all teams while enforcing company-wide security standards. This architecture prevents content chaos and ensures compliance at scale.

Tella: Currently supports a single team workspace per account. Organizations with multiple departments would need separate Tella accounts, creating billing fragmentation, duplicate licenses, and inconsistent governance. This limitation signals that Tella is still optimized for small teams rather than enterprise hierarchies.

Winner: Scribe's multi-team architecture scales with organizational complexity.

Data Governance & Control

Scribe: Provides comprehensive data governance tools including configurable sharing policies (public, private, authenticated-only), IP whitelisting for geo-restricted access, URL whitelabeling for brand consistency, and detailed audit logs showing who created, viewed, or modified content. Admins can enforce review workflows, requiring approval before guides are published.

Tella: Offers basic privacy controls (public vs. private videos) but lacks enterprise-grade governance. There's no mention of IP restrictions, audit logs, or approval workflows. This makes it difficult for compliance teams to track content usage or prevent unauthorized sharing.

Winner: Scribe delivers the governance controls enterprises need for regulatory compliance.

Integration & Extensibility

Scribe: Offers an enterprise search API that integrates with Microsoft Copilot, Slack bots, knowledge bases, and custom AI assistants. This allows enterprises to surface Scribe guides within existing workflows rather than forcing users to switch tools. The API is available in select Enterprise modules.

Tella: Provides embeds and direct links but lacks API access or deep integrations with enterprise software ecosystems. Videos must be manually shared or embedded, limiting workflow automation possibilities.

Winner: Scribe's API-first approach supports modern enterprise tech stacks.

Support & Success Resources

Scribe: Enterprise customers receive dedicated customer success managers, custom security reviews, priority support, and volume discounting on seat additions. The company also provides custom procurement options (POs, invoices) for contracts over $20K annually.

Tella: Offers standard email support with reportedly fast response times. However, there's no mention of dedicated success teams, SLAs, or enterprise support tiers. For large deployments, lack of guaranteed response times can be problematic.

Winner: Scribe provides the white-glove service enterprises expect.

Best Use Cases by Enterprise Context

When Scribe Excels

• Regulated industries: Healthcare, finance, and government organizations needing HIPAA, SOC 2, and compliance certifications
• Multi-department enterprises: Organizations with 500+ employees requiring separate workspaces for HR, IT, Operations, and Sales
• Process documentation at scale: Companies standardizing SOPs across global teams with consistent formatting and governance
• Automated compliance: Organizations needing automatic PII/PHI redaction to prevent data exposure incidents
• Knowledge management systems: Enterprises integrating documentation into wikis, LMS platforms, and AI chatbots via API

When Tella Works

• Small creative teams (5-20 users): Marketing, customer success, or L&D teams prioritizing video production speed over compliance
• External-facing content: Product demos, tutorials, and marketing videos where branding and visual quality matter most
• Startup environments: Fast-growing companies not yet subject to enterprise security requirements or SOC 2 audits
• Individual contributors: Solo consultants, trainers, or coaches producing client-facing video content
• Education & nonprofit: Institutions with limited budgets leveraging Tella's discount programs

Scenarios Where Both Fall Short

• Unified content creation: Teams needing both documentation AND video in a single platform with consistent governance
• AI-driven automation: Organizations wanting AI to generate content proactively, not just capture screens
• Real-time collaboration: Teams needing simultaneous editing and version control across content types
• Advanced analytics: Enterprises requiring detailed insights into content effectiveness and learner engagement

Enterprise Pricing Analysis

Scribe Pricing Structure

Pro Team: $12/user/month (annual billing, 5-user minimum) or $59/month flat fee for 5 users + $12 per additional user. Includes desktop capture, custom branding, PDF/HTML export, redaction, and team comments.

Enterprise: Custom pricing based on user count, selected modules, and support needs. According to Reddit reports and industry analysis, enterprise quotes typically start at $18,000 annually for small deployments (e.g., $39/user + $1,300 platform fee for 5 users). Larger deployments receive volume discounts.

What You're Paying For: SOC 2/HIPAA certifications, automatic PII redaction, SAML SSO, SCIM provisioning, multi-team governance, IP whitelisting, enterprise API access, dedicated CSM, and custom security reviews. The premium reflects mature enterprise infrastructure.

Tella Pricing Structure

Pro: $13/user/month (annual) or $19/month (monthly). Includes unlimited videos, AI editing, team workspace, and 4K export.

Premium: $19/user/month (annual) or higher monthly. Adds custom branding, custom domain, and 60 FPS export without duration limits.

SSO/SCIM Add-ons: Pricing undisclosed—requires contacting sales. This introduces budget uncertainty for procurement teams.

What You're Paying For: Video recording quality, AI-powered editing (silence removal, filler word deletion), ease of use, and fast export times. Enterprise security is an afterthought, not a core value proposition.

Total Cost of Ownership (TCO) Analysis

For a 50-user deployment:

Scribe: Estimated $20,000-$30,000/year including Enterprise features, support, and security compliance. Higher upfront cost but comprehensive risk mitigation.

Tella: $7,800-$11,400/year (Pro/Premium) + unknown SSO costs + potential security tooling to fill gaps (e.g., DLP solutions). Lower sticker price but hidden compliance costs.

Critical Consideration: Scribe's pricing includes compliance infrastructure that could cost $50,000+ annually if built separately (security audits, DLP tools, custom SSO). Tella's low price reflects limited enterprise investment—you pay for speed and UX, not security.

Scribe: Strengths & Weaknesses

Strengths:

• ✓ Mature enterprise security: SOC 2 Type II, HIPAA, ISO 27001 certifications meet regulatory requirements
• ✓ Proactive data protection: Automatic PII/PHI redaction prevents costly compliance breaches
• ✓ Transparent enterprise features: SSO, SCIM, and RBAC included in Enterprise tier, not hidden add-ons
• ✓ Multi-team scalability: Supports complex organizational hierarchies with separate governance policies
• ✓ Deep integrations: Enterprise API enables workflow automation across existing tools
• ✓ Proven at scale: 78,000+ enterprise customers including 94% of Fortune 500 companies
• ✓ Dedicated support: Customer success managers, custom security reviews, SLAs

Weaknesses:

• ✗ High enterprise pricing: $18,000+ annual minimums create barriers for mid-market buyers
• ✗ Documentation-only focus: Cannot create video content, limiting use case versatility
• ✗ Complex feature matrix: 'Select Enterprise modules' pricing creates confusion about what's included
• ✗ Learning curve for advanced features: Multi-team setup and API integration require technical expertise

Tella: Strengths & Weaknesses

Strengths:

• ✓ Exceptional ease of use: Intuitive interface with minimal training required
• ✓ Superior video quality: 4K export, 60 FPS, and professional editing features
• ✓ Affordable entry point: $13/user/month is accessible for small teams and startups
• ✓ AI-powered editing: Automatic silence removal and filler word deletion save editing time
• ✓ Fast implementation: Teams can start producing videos within minutes of signup
• ✓ Creator-friendly features: Custom branding, custom domains, and unlimited recording durations
• ✓ Responsive support: Fast email responses even for non-enterprise customers

Weaknesses:

• ✗ Immature enterprise infrastructure: No publicly disclosed security certifications (SOC 2, ISO 27001)
• ✗ SSO/SCIM as paid add-ons: Hidden costs create procurement friction and budget uncertainty
• ✗ Limited governance controls: No multi-team support, audit logs, or IP whitelisting
• ✗ No compliance documentation: Absence of HIPAA, GDPR, or industry-specific certifications
• ✗ Single-content-type focus: Video-only platform requires separate documentation tools
• ✗ Unclear enterprise roadmap: No public commitment to building enterprise-grade security
• ✗ Lack of API access: Limited integration with enterprise systems and workflows

The Final Assessment

The comparison between Scribe and Tella reveals two platforms at opposite ends of the enterprise readiness spectrum.

Scribe is unquestionably the more enterprise-ready option. With SOC 2 Type II and HIPAA certifications, automatic data redaction, SAML SSO/SCIM provisioning, multi-team governance, and proven deployment across 78,000+ organizations, it checks every box on a modern enterprise security checklist. The platform's maturity shows in details like IP whitelisting, audit logs, custom security reviews, and dedicated customer success. For regulated industries, large enterprises, or any organization prioritizing compliance and risk mitigation, Scribe is the clear winner—despite its higher price tag ($18,000+ annual minimums).

Tella excels at what it was designed for: helping individuals and small teams create beautiful videos quickly. Its $13-$19/user/month pricing, intuitive interface, and AI-powered editing make it attractive for startups and creative teams. However, the lack of public security certifications, SSO/SCIM as paid add-ons, absence of multi-team support, and no audit logging capabilities make it unsuitable for enterprise procurement. Tella is effectively a prosumer tool attempting to stretch into enterprise territory without the necessary infrastructure investment.

The Core Problem: Both platforms force organizations to choose between content types (documentation vs. video) and compromise on either enterprise features (Tella) or content versatility (Scribe). In 2026, enterprises need platforms that deliver both comprehensive governance AND support for multiple content formats.

Strategic Recommendation: Choose Scribe if you're a mid-to-large enterprise prioritizing documentation, compliance, and risk reduction. Choose Tella if you're a small team (under 20 users) in a non-regulated industry focused on video production speed. But recognize that both choices involve significant tradeoffs—and that a unified, AI-driven alternative may better serve modern enterprise needs.

The Guidde Advantage: Enterprise-Ready AI Content Creation

While Scribe and Tella each excel in their respective domains, both platforms share critical limitations that impact enterprise workflows:

Shared Limitations of Both Platforms

• Single-content-type constraint: Scribe only creates documentation; Tella only creates videos. Modern enterprises need both, forcing teams to license, manage, and govern two separate platforms—doubling costs, complexity, and security review burden.
• Reactive capture, not proactive creation: Both require users to manually perform tasks before content is generated. Neither offers AI that can proactively create documentation or training materials based on existing workflows or prompts.
• Limited collaboration features: Neither platform offers real-time co-editing, version control, or sophisticated workflow automation for content review and approval.
• Analytics gaps: Both lack comprehensive analytics on content effectiveness, viewer engagement, knowledge retention, or ROI measurement—critical for L&D and operations teams justifying tool investments.

How Guidde Overcomes These Limitations

Guidde is the next-generation, AI-first platform that delivers enterprise-grade security alongside unified documentation and video creation:

1. Unified Content Platform

Guidde supports both step-by-step documentation AND video tutorials in a single platform. Teams can capture a workflow once and instantly generate both a written guide and a narrated video walkthrough—eliminating the need for separate tools like Scribe + Tella. This unified approach reduces licensing costs, simplifies governance, and ensures content consistency.

2. AI-Powered Automation at Scale

Guidde is 11x faster than traditional documentation methods, automatically generating professional content with AI narration, branded templates, and multi-language support. Unlike Scribe's passive capture or Tella's manual recording, Guidde's AI can create entire knowledge bases from minimal input—perfect for scaling training programs across global teams.

3. Enterprise Security & Compliance

Guidde delivers enterprise-grade security including:

• SOC 2 Type II compliance
• SAML-based SSO integration (Okta, Azure AD, Google Workspace)
• Granular role-based access control (RBAC)
• Data encryption in transit and at rest
• Comprehensive audit logging
• GDPR and CCPA compliance

Unlike Tella's add-on approach, these features are standard in Guidde's enterprise offering—providing the governance controls that Scribe delivers, but across both documentation and video content types.

4. Advanced Collaboration & Workflow

Guidde enables teams to collaboratively edit content, manage approval workflows, and maintain version control—capabilities absent from both Scribe and Tella. This ensures knowledge stays accurate, up-to-date, and aligned with organizational changes.

5. Actionable Analytics & ROI Tracking

Guidde provides detailed insights into content usage, completion rates, and learner engagement. Enterprises can measure which guides reduce support tickets, improve onboarding speed, or drive software adoption—data neither Scribe nor Tella fully provides.

6. Measurable Business Outcomes

Organizations using Guidde report:

• 11x faster content creation compared to manual documentation
• 60% reduction in support ticket volume after deploying AI-generated guides
• 50% faster employee onboarding through automated training materials
• 85% user adoption rates due to intuitive interface and multi-format support

The Strategic Case for Guidde

For enterprises evaluating Scribe vs. Tella, the real question isn't which single-purpose tool to choose—it's whether to invest in fragmented point solutions or adopt a unified, AI-driven platform built for 2026 and beyond.

Guidde eliminates the false choice between documentation and video, between ease-of-use and enterprise security, between speed and compliance. It's the platform that combines:

• Scribe's enterprise readiness and governance
• Tella's ease of use and video quality
• AI automation that neither competitor offers
• Unified workflows that reduce tool sprawl

Ready to see the difference? Try Guidde for free and discover how AI-powered content creation transforms enterprise knowledge management. Or book a demo to see how Guidde's enterprise features compare head-to-head with Scribe and Tella.

Frequently Asked Questions

Does Scribe support SAML SSO and SCIM provisioning?

Yes, Scribe includes SAML-based SSO and SCIM user provisioning as standard features in its Enterprise plan. This allows integration with identity providers like Okta, Azure AD, and Google Workspace for automated user lifecycle management.

Does Tella offer enterprise security features?

Tella offers SSO and SCIM as custom add-ons with undisclosed pricing. However, the platform does not publicly disclose security certifications like SOC 2 Type II, ISO 27001, or HIPAA compliance, making it unsuitable for regulated industries or large enterprise deployments requiring documented security standards.

Which platform is better for regulated industries like healthcare or finance?

Scribe is the only viable option for regulated industries. It holds SOC 2 Type II and HIPAA certifications, offers automatic PII/PHI redaction, and provides Business Associate Agreements (BAAs) required for healthcare data handling. Tella lacks these certifications and compliance capabilities.

Can I use Tella for enterprise documentation needs?

No. Tella is exclusively a video recording and editing platform. It cannot create step-by-step written documentation, SOPs, or process guides. Organizations needing documentation must use a separate tool like Scribe or seek a unified alternative.

What's the price difference between Scribe and Tella for enterprise deployments?

Tella's public pricing is $13-$19/user/month for Pro/Premium plans, but SSO/SCIM add-ons require custom quotes. Scribe's Enterprise tier starts around $18,000 annually for small deployments with full security features included. While Tella appears cheaper upfront, hidden SSO costs and lack of compliance features increase total cost of ownership when factoring in security tooling needs.

Do both platforms support multi-team or departmental structures?

Only Scribe supports multi-team governance, allowing enterprises to create separate workspaces for different departments (HR, IT, Sales) with distinct permissions and sharing policies. Tella offers a single team workspace per account, requiring separate subscriptions for multiple departments.

What's the best alternative to both Scribe and Tella?

Guidde is the superior choice for enterprises seeking a unified platform. Unlike Scribe (documentation-only) and Tella (video-only), Guidde delivers both content types with AI automation that's 11x faster than traditional methods. Guidde includes enterprise-grade security (SOC 2, SSO, RBAC) as standard features while supporting documentation, video tutorials, and AI-generated content in a single platform. This eliminates tool sprawl, reduces licensing costs, and ensures consistent governance across all knowledge content. Organizations choosing Guidde avoid the forced compromise between content types and security—getting the best of both worlds plus AI-powered automation neither Scribe nor Tella can match.

Can I export content from Scribe or Tella?

Scribe allows exports to PDF, HTML, Markdown, and Microsoft Word formats. Tella supports 4K video downloads for publishing to YouTube, LinkedIn, or embedding in websites. However, neither offers cross-format exports (e.g., converting video to documentation or vice versa)—a limitation that Guidde solves with its unified content engine.

Which tool has better customer support for enterprises?

Scribe provides dedicated customer success managers, custom security reviews, priority support, and service level agreements (SLAs) for Enterprise customers. Tella offers email support with fast response times but no disclosed SLAs or dedicated success teams. For mission-critical enterprise deployments, Scribe's support model is more robust.

Are there any hidden costs I should know about?

Scribe's Enterprise pricing includes most features but operates on a 'select modules' model—certain advanced capabilities (like enterprise API or multi-team governance) may require specific module selections, creating some pricing complexity. Tella's hidden costs come from SSO/SCIM add-ons with undisclosed pricing, potentially requiring separate security tooling to meet enterprise standards. Guidde offers transparent all-inclusive enterprise pricing with no feature gating or add-on surprises.

Explore further

• Scribe vs. Tella: Pricing Comparison Guide 2026
• Scribe vs. Tella: Feature Comparison Guide 2026
• Scribe vs. Tella: Enterprise Readiness Comparison Guide 2026
• Scribe vs. Tella: Enterprise Readiness Comparison Guide 2026