Guidde Blog

How teams turn what they know into what everyone does.

Research, playbooks and product thinking on documentation, onboarding and AI adoption, from the team building Guidde.

Why Guidde Raised $50M: Building AI Knowledge Infrastructure | Guidde

We’ve raised $50M to transform how teams share intelligence. Join us in building the AI Knowledge Infrastructure.

Yoav Einav

February 26, 2026

2

min read

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Growth

Your Secret to Customer Loyalty

Your Secret to Customer Loyalty

Danielle Rotem

January 8, 2023

3

min read

Growth

Improve customer support practices

What are the best practices for improving your customer support

Danielle Rotem

January 8, 2023

2

min read

Growth

Improve Customer Experience with These Simple Ideas

Customer experience (CX) refers to how a customer perceives the quality of a product, service or interaction

Danielle Rotem

January 3, 2023

2

min read

Collaboration

How to structure SOPs (Standard Operating Procedure)

The best SOPs have a clear structure that is easy to read and simple to follow.

January 3, 2023

1

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Growth

How to write FAQ page

An FAQ page is an important part of any business website or blog

Dan Sahar

January 3, 2023

2

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Growth

How Customer Support Can Help Your Business Grow?

The customer experience can be boiled down into two parts - customer service and customer support.

Danielle Rotem

January 3, 2023

2

min read

Growth

What is Customer Success and Why is it So Important?

In the simplest sense, customer success can be defined as the process of helping customers

Danielle Rotem

January 3, 2023

2

min read

Tech

3 Strategies to Build Positive Relationships with Customers

Customer service is an essential part of any business

Danielle Rotem

January 2, 2023

2

min read

Tech

What are CSS Selectors and How They Work?

A CSS selector is an expression that determines which HTML elements a style applies to

January 2, 2023

1

min read

Growth

Build Self Serve customer support portal

The problem with traditional customer support is that it's reactive and it's not scalable

Danielle Rotem

January 2, 2023

3

min read

Growth

5 Ways to Increase Your CSAT Score

The higher the percentage, the more satisfied customers are with their purchase and company.

Yoav Einav

January 1, 2023

3

min read

Growth

How to Improve Product Stickiness

The best practice for improving product stickiness

Dan Sahar

January 1, 2023

2

min read