Guidde Blog

How teams turn what they know into what everyone does.

Research, playbooks and product thinking on documentation, onboarding and AI adoption, from the team building Guidde.

Why Guidde Raised $50M: Building AI Knowledge Infrastructure | Guidde

We’ve raised $50M to transform how teams share intelligence. Join us in building the AI Knowledge Infrastructure.

Yoav Einav

February 26, 2026

2

min read

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Growth

Generate Visual HTML Pages for Your Knowledge Base and Learning Management System with guidde

Learn more on how to Incorporate visual HTML pages into your KB and LMS.

Danielle Rotem

August 14, 2023

6

min read

Growth

How to Build Effective Playlists for Your Knowledge Management System with guidde

Employee training is more important than ever. Learn how to make it effective.

Danielle Rotem

August 3, 2023

4

min read

Expert Insights

10 Best Practices for Building a Knowledge Base

Building a good knowledge base is crucial for each organization, learn what are some of the top best practices.

Danielle Rotem

August 2, 2023

5

min read

Digital Adoption

Top 5 Video Screen Recorders: The Ultimate Guide

Looking for the best video screen recorder? read our guide.

Danielle Rotem

August 2, 2023

5

min read

Digital Adoption

Mastering Bug Reporting and Feedback Collection: A Comprehensive Guide

Become a software development hero with effective bug reporting and feedback collection.

Danielle Rotem

August 1, 2023

5

min read

Growth

Unlocking the Potential of Upselling and Cross-Selling: guidde's Solution

Don't let upselling and cross-selling challenges hold your business back

Danielle Rotem

July 25, 2023

3

min read

Expert Insights

The Ultimate Guide to Onboarding and Training New Customers: Everything You Need to Know

Learn more about Personalized Experiences, Clear Objectives, Automation & AI, Best Practices

Danielle Rotem

July 5, 2023

min read

Tech

Ticket Deflection: Effective Strategies to Minimize Support Tickets in 2023

Empower customers, reduce support tickets, and enhance the experience with ticket deflection strategies in 2023

Danielle Rotem

July 4, 2023

8

min read

Expert Insights

Enhancing Support Processes: Leveraging Customer Feedback and Data Analysis

Discover how to enhance support processes by leveraging customer feedback and data analysis.

Danielle Rotem

June 8, 2023

5

min read

Expert Insights

Driving Success with KPIs: Measuring Ticket Volume, Response Time, and Customer Satisfaction

Maximize your customer support performance with key performance indicators (KPIs).

Dan Sahar

June 8, 2023

6

min read

Growth

Strategies for managing and reducing support ticket backlog

Discover effective strategies for managing and reducing support ticket backlog.

Dan Sahar

June 8, 2023

10

min read

Digital Adoption

Best practices for managing a support team, including hiring, training, and performance management

Discover the top strategies and techniques for effectively managing a support team.

Danielle Rotem

June 8, 2023

5

min read